About Us

Corporate Social Responsibility

CSR Graphic

At Iarnród Éireann, the world around us matters to us. We want to provide the best service we can to our customers in a way that is sustainable to the environment and central to our community. The railway travels through the heart of Ireland linking cities and towns. Not only does it link us geographically it links us as people. The student travelling at weekends to and from college, the Grandparents excitedly travelling to see their first Grandchild, the business person taking an early train to seal that all important deal. The railway provides a social fabric to our community that links people and places.

We make clear commitments to our customers through our Passenger’s Charter: on punctuality, reliability, cleanliness, information, and much more.

Now, we want to echo this in clear commitments to the wider community also.  Commitments on reducing our environmental impact; on safe provision of services; to our neighbours and our communities; to how we conduct our business; to how we value and support our staff; to how we engage with our stakeholders.

For any organisation must be about more than just the commercial and service relationship between the company and its customers.  We have a rich heritage of playing a vital role in the lives of communities, and we understand the wish from those communities for us to continue this and indeed strengthen our involvement in their lives.

We welcome your feedback as we work to strengthen the manner in which we live the values of Iarnród Éireann Irish Rail in how we connect you to each other, and in how we connect with the world and communities around us.

Our Corporate Social Responsibility Commitments (2.5MB)