About Us

Iarnród Éireann Strategy

In order to find out more about Iarnród Éireann's objectives and strategies, we have documented an overview to help you. For information on:

Iarnród Éireann Mission

  • Delivering transport services that continually meet Our Customers’ requirements and help drive Ireland’s economic development.

Iarnród Éireann Vision

  • Building a better future together by, Improving our services & Growing our business. 

Iarnród Éireann our Beliefs and Values

  • Always Safe: As a railway operator, Safety is our number one priority. We commit to providing a safe railway environment for our customers and our people. 
  • Customers At The Heart Of The Business: Our customers are central to everything that we do and our objective is to provide them with the best possible service at all times.
  • Valuing Our People: At Iarnród Éireann we want our people to enjoy coming to work every day and ensure that they are fulfilled in their current roles and have the support and tools to grow their career. We do this through providing opportunity, training, development programmes, support and equality programmes for all colleagues which values their contribution throughout the organisation. 
  • Iarnród Éireann One Team: There are over 3,800 employees at Iarnród Éireann who work in diverse roles but to a common goal: to provide a great service for our customers. The roles may be varied and geographically distant, but we all work together as one team. 
  • Proud of Our Past – Passionate about Our Future: We are proud of our rich railway heritage, including beautiful architecture and a rich history of which we are custodians for future generations. We also have many families that have worked for generations on the railway. We are also a forward looking company that is passionate about developing our services, network and infrastructure to meet the expanding needs of our customers. 

Iarnród Éireann Objectives

  • To operate in a way which prioritises the safety of our customers and our colleagues, and those who interact with us.
  • To serve our customers so that we become their preferred way to travel.
  • To prudently manage our finances, grow our revenue, and return Iarnród Éireann to profitability.
  • To deliver operational excellence in the delivery of our services.
  • To create a great place to work for our employees.
  • To work in partnership with our stakeholders in working to achieve our goals.

Iarnród Éireann Strategy Initiatives

  • Strengthen our safety culture through leadership, improved processes,and investment in our assets.
  • Making it easy for customers and stake holders to engage and do business with us.
  • Secure the funding needed to underpin delivery of our corporate objectives.
  • Providing high quality products and services.
  • Empowering our people to meet organisation and personal development goals.