DART Improved Accessibility Pilot
Following a review of accessibility on DART, and consultation with users and representative bodies, Iarnród Éireann has launched a brand new DART Improved Accessibility Pilot, a new zonal system to provide better service and quicker response times for DART accessibility users. This pilot divides the 31 stations on the DART line into 13 zones, with each zone including between one to four stations. One station in each zone will always manned and will provide support to other stations in that zone.
The DART Improved Accessibility Pilot goes live on the 29th January 2018, on an initial six month trial basis. See our Step by Step Guide below.
- Please select below from our Departure Station List which station you will be departing from and you will be guided to the relevant Zone, alternatively, click the link to view our zonal chart
- Once guided to the relevant Zone, call the number provided for the Zone (see Station Contact Hours) and inform the staff member of your travel details as recommended, four hours in advance
- Then on arrival at your departure station, make yourself known to staff and they will ensure your safe passage onto the train and arrival at your destination station
- Monday - Friday: 06:00hrs - 24:00hrs
- Saturday: 07:00hrs - 24:00hrs
- Sunday: 09:00hrs - 24:00hrs
|Departure Station List|
|Zone 1 Departure Stations|
Call (01) 828 6301 for:
|Zone 2 Departure Stations|
|Call (01) 828 6240 for:|
|Zone 3 Departure Stations|
|Call (01) 828 6180 for:|
Sandycove and Glasthule
Salthill and Monkstown
|Zone 4 Departure Stations|
|Call (01) 888 0187 for:|
|Zone 5 Departure Stations|
|Call (01) 888 0184 for:|
|Zone 6 Departure Stations|
|Call (01) 703 3633 for:|
Grand Canal Dock
|Zone 7 Departure Stations|
|Call (01) 888 0154 for:|
|Zone 8 Departure Stations|
|Call (01) 703 2358 for:|
|Zone 9 Departure Stations|
|Call (01) 828 6460 for:|
|Zone 10 Departure Stations|
|Call (01) 828 6800 for:|
Zone 11 Departure Stations
|Call (01) 828 6840 for:|
Howth Junction and Donaghmede
|Zone 12 Departure Stations|
|Call (01) 828 6920 for:|
|Zone 13 Departure Stations|
|Call (01) 828 6960 for:|
All DART stations have electronic information screens and/or public address announcements.
Not all DART stations have parking please check your station before travelling. For DART stations with car parks they have designated car parking spaces for European Parking Card holders. They are provided at a convenient location on a concrete or tarmac surface, with dropped kerbs and non-slip pavements where appropriate.
All DART stations have automated ticket barriers with at least one wider gate for wheelchair users or others who may need it. One gate always remains open when stations are unmanned.
Guide/Assistant dogs working and in training are permitted to travel on all Iarnród Éireann services without restriction, as long as they are always clearly identifiable by coat or harness.
Our staff will use ramps to help you on or off our trains if required. 4 hours advance notice is recommended to ensure staff can be redeployed to assist you on or off our services.
At some stations there is a gap between the platform and the carriages which may create difficulty for people who are visually impaired or have mobility impairments and assistance may be required when boarding or alighting from the train.
As scooters come in a wide variety of shapes and sizes, many have problems on trains, being unable to manoeuvre safely inside a carriage.
These problems mean that trains cannot carry some scooters, if you are a scooter-user who wants to travel by rail, you should inform your departure station when contacting them to ensure your scooter can be accommodated.