How to Update Your Browser and Operating System
On Monday 24th April our new booking engine will go live. The new booking system requires a minimum operating system and browser versions to allow a customer transact. This is to protect the system as well as you, the customer. The following minimum requirements in terms of browser versions and operating systems are:
Minimum Requriements
Browser Versions
- Chrome - Please use version 50+
- Safari – Please use version 8+
- Internet Explorer – Please use version 10+
- Firefox – Please use version 45+
For a step by step guide to check your browser and update it click here
Operating Systems
- Windows – Please use version 7+
- Mac – Please use MacMavericks or later
- iOS – Please use iOS 9+
- Android – Please use Android 4.4KitKat +
For a step by step guide to check your operating system click here
Browser Update
How to update your browser on Desktop/ Laptop:
Chrome - Please use version 50+
- Open Chrome.
- Click the options icon (three dots) in the top right hand corner.
- On the drop down menu, click ‘Help’ then click ‘About Google Chrome’.
- You are given the option to update your browser. If you do not see this button you are running on the latest browser.
- Restart you device.
Safari – Please use version 8+
- Click the Apple in the top right hand corner.
- Click ‘Software update’.
- Click ‘Show Details’.
- Select ‘Safari’ and select ‘Install Item’ If Safari is not on the list you are on the latest version.
- Restart your device.
Internet Explorer – Please use version 10+
- Open Internet Explorer.
- Click the settings icon ( ) in the top right hand corner.
- Click ‘About Internet Explorer’
- Select the box for ‘Install new versions automatically’.
- Restart your device.
Firefox – Please use version 45+
- Open Firefox.
- Click the Firefox dropdown button in the top left hand corner.
- Click ‘Help’
- Click ‘About Firefox’
- Update Firefox to the latest version.
- Restart your device.
How to update your browser on Mobile and Tablet devices:
iOS – Please use iOS 9+
- Open the ‘App Store’.
- Click ‘Updates’ in the bottom right hand corner.
- Update the browser you are using.
- When the update is complete your browser will be up to date.
Android – Please use Android 4.4+
- Open the ‘Play Store’
- Click the menu icon in the top left corner.
- Select ‘my apps and games’.
- Select the app you need to update.
- When the update is complete your browser will be up to date.
Operating System Update
How to update your Desktop Operating System:
The following guide will show your how to update your operating system to enable you to use our brand new website.
Windows - Please use Windows 7+
- Open ‘Start’ in the bottom left hand corner.
- Search for ‘Windows Update’ in the search bar.
- If you see a message telling you that important updates are available, or telling you to review important updates, click the message to view and select the important updates to install.
- In the list, click the important updates for more information. Select the check boxes for any updates that you want to install, and then click OK.
- Click Install updates.
- You will now need to restart your device for the update to complete.
Mac - Please use MacMavericks or later
- Open ‘App Store’.
- Click the ‘Updates’ tab in the top menu.
- You’ll see any software update that is available.
- Click ‘Update’.
- When the update has complete you will need to restart your Mac device to complete the update.
How to update your Operating System on Mobile or Tablet devices:
iOS – Please use iOS 9+
- Open ‘Settings’
- Open ‘General’
- Open ‘Software Update’
- Click ‘Install Now’
- Agree to the Terms and Conditions.
- When your device restarts your operating system will be updated.
Android – Please use Android 4.4+
- Open ‘Settings’
- Open ‘Software Update’
- Click ‘Download updates manually’
- Agree to the Terms and Conditions.
- When the update has complete you will need to restart your device to complete the update.
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