Blog Archive

Aug 10

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Railway People: Jackie Reid, Senior Customer Services Duty Officer, Heuston

Welcome to the first in a new series on our Railway Lines Blog, meeting the people who bring our rail service to you.

First up is a familiar face to customers at our busiest Intercity station, Dublin's Heuston Station, Jackie Reid, who has been with us since the company was founded 30 years ago.

Aug 31 / 2016

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Behind the scenes with our summer Customer Service Agents

Sorcha Donohoe was one of over 1,000 people to apply for 24 customer service roles with Iarnród Éireann for the summer. She gives us a look at life in Connolly, from hugs to American politics!