FAQ's
Smart Card
- What is a Smart Card?
- This card is used to store travel credit that is deducted as you travel by rail within the Short Hop Zone... Read More
- Where to buy a Smart Card
- Smart Cards can be purchased at Ticket Vending Machines in stations within the Short Hop Zone or... Read More
- Where does the Smart Card Work?
- The Smart Card can be used for rail travel between stations within the 'Short Hop Zone'. This Zone includes... Read More
- What is ePurse and how does it work?
- ePurse works in a similar way to mobile phone credit. Every time you use the card to travel... Read More
- What are the Fares, Smart Card Prices & how to get refunds
- There is a €5 charge for the smart card. A summary of our fares can be found... Read More
- Using a Vending Machine to Top-Up the ePurse
- 1. Place the card in the slot provided. 2. Select the Top-Up Amount from... Read More
- Top-Up ePurse Online
- If you purchased your ticket from the Ticket Vending Machine, you must register the Smart Card... Read More
- What is Tag-On and Tag-Off?
- At the start of the journey, you need to 'Tag-On' using your smartcard at a gate or validation pole... Read More
- Errors in reading a Smart Card
- Gates and Poles may on occasion fail to identify the Tag-On / Tag-Off. It is up to the customer to ensure... Read More
- How do I view my card balance?
- At a Vending Machine - Put your card in the card 'pocket' and then follow the instructions on the ticket vending... Read More
- Schoolchild or Scholar Smart Cards
- Schoolchild or Scholar SmartCard Application Form, Please complete enclosed application... Read More
