Frequently Asked Questions
- Click on 'My Account'
- Enter your e-mail address and password, click on 'Login'
- From the menu of the left (desktop/ Tablet) or the hamburger menu (on mobile) select the 'Change Password' option
- In the first field 'Current password' enter your current password or if you reset your password enter the 'Temporary Password' you received
- In the last two fields ‘New password’ and ‘Repeat new password’ please ensure that your new password meets the required criteria. The password entered into both fields must match
- Click 'Change password', once successful a green message will appear at the top of the page to say that your password has been updated
If you are looking to reset your password please click below.