Contact Us

Frequently Asked Questions

Find a FAQ

I have made a mistake with my online booking, what can I do?

As per our Terms and Conditions if you purchase a No Flex Fare no amendment or refund will be available.

If you purchase a Medium Flexible Fare you can amend or cancel up to 24 hours before departure if ticket has not been printed, subject to a 20% fee and availability.

If you purchase a Fully Flexible Fare you can amend or cancel up to 90 minutes before departure if ticket has not been printed, subject to availability. 

Our contact details are as follows;

Telephone:
 +353 1 8366 222. Opening hours: Mon - Fri 08:30-18:00
Email: reservations@irishrail.ie