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Medium Flexible, Fully Flexible and First Class tickets can be amended and cancelled by the customer in line with the ticket rules applicable to them. 

Amendments and cancellations can only be made prior to travel and where the ticket(s) have not been printed. Once a ticket has been printed, no further changes or amendments can be made to your reservation. 

More information on how to cancel and amend your booking can be found here.

If you have any issues and queries please contact us below. 

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