Legal
Privacy Statement
Your privacy is our number one concern; read here how we use data and protect our customers.
Passenger's Charter
By tracking our punctuality and reliability, we can compare our commitments to you against our performance to continuously improve customer service. Also, find out about your rights when travelling cross border.
Terms & Conditions
By using this website, you agree to the Terms & Conditions detailed here; including during the purchasing of online tickets.
Accessibility
With new trains, upgraded stations and facilities, we remain committed to providing access to all our customers.
EU Obligations on Network Access
In accordance with EU Directives, railway undertakings wishing to gain access to our network need to apply to us in accordance with Statutory Instrument 55 of 2010.
