Iarnród Éireann endeavours to assist all customers with mobility impairments to travel on our rail services. The more information we have about the assistance you require, the better we will be able to assist you.

EU Obligation on Network Access

In accordance with EU Directives, interested parties wishing to gain access to the Iarnród Éireann network should in the first instance apply in writing to the Chief Executive Officer, Iarnród Éireann, Connolly Station, Amiens Street, Dublin 1. Applications for access will be processed in accordance with Statutory Instrument 55 of 2010.

Passenger Charter

Iarnród Éireann Irish Rail has developed its own Customer Charter, which sets out the levels and standards of service you are entitled to expect as a customer of Iarnród Éireann Irish Rail.

Privacy and Cookie Policy

Iarnród Éireann respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies on all Iarnród Éireann Irish Rail Websites.

Terms of Use

Your use of this website is subject to our terms and conditions of use set here, and by using this website you are agreeing, and you are signifying your agreement, to be bound by these terms and conditions.