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Automatic Ticket Checking in operation at Heuston Station from Friday 17th April. by Corporate Communications

Iarnród Éireann advises customers that as and from Friday 17th April, automatic ticket checking barriers will come into operation at all accesses to Heuston Station Dublin. Similar barriers are operating successfully at Connolly Station as well as many DART and Commuter Stations across the Greater Dublin Area.

Benefits:

Automatic ticket checking facilitates greater movement at peak times and prevents large queues forming at platforms. It also assists in the company’s fight against fare evaders as those not in possession of a valid ticket will automatically be fined by our Revenue Protection Unit on-site at Heuston.

The barriers are also equipped with smartcard readers, to be fully compatible with the future public transport smartcard system currently under development by the Rail Procurement Agency, which will include DART and Commuter rail and Iarnród Éireann’s interim smartcard, which is due to be launched in the summer of this year.

How the system works:

Before you travel, make sure you have a valid ticket.  The only circumstance in which you may board a train without a valid ticket is if the booking office is closed, and there is no ticket vending machine available.

Retain your ticket as you leave the train at Heuston.  This ticket is then inserted into the validation machine and the barrier opens to permit exit.  Similarly for customers departing from Heuston, insert your ticket in the validation machine for the barrier to open to allow access to the platform and the train.

Those in possession of an “online reservation” must use the barrier marked “online tickets” where their tickets will be validated.

Customers with special needs will still be assisted by the Customer Service Duty Officer through the barriers and to and from their chosen train. A special wide gate will be provided at each station for the passage of mobility impaired persons, including customers in wheelchairs, but also catering for those with buggies and with heavy luggage.

Those not in possession of a valid ticket for travel will be subject to an on-the-spot penalty fare of €50 plus the price of the ticket, and may face court prosecution.

Iarnród Éireann thanks customers for their cooperation with these arrangements.

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