Safety and Security

Passengers:

  • Stand behind the yellow lines. Stand back from the platform edge, trains may pass at speed.
  • Cross by the footbridges or subways only, do not trespass on the track or beyond platform limits.
  • Always wait until the train stops before opening doors and never attempt to board or disembark a moving train.
  • Never place heavy luggage in the overhead racks.
  • Use caution when moving through the carriages on a moving train and use handrails, where provided.
  • Take special care when using stairways, escalators and bridges - particularly in cold or wet weather when conditions may be slippery.
  • Always walk, never run on any platform.

 

Motorists, Level Crossings & Bridges:

  • Take notice, read and follow all signs and instructions.
  • Always stop your vehicle when level crossing gates are closing or closed, or warning lights are illuminated. Wait for the crossing gates to fully open and lights to extinguish, then proceed with caution.
  • Never drive around gates while they are closing or opening.
  • At Unattended Level Crossing read the signage/notices before crossings. Stop, Look and Listen.
  • To get more information on how to use an unattended level crossings click here to download a copy of our Unattended Level Crossing Safety Booklet or you can view our Level Crossings on Google Maps
  • Drivers of high vehicles should drive under bridges with caution. You should know the height of your vehicle and load at all times, and you are required by law to obey statutory height restriction signs. You can check the bridge heights on your route here.

 

Parents & Children:

  • Don't play on or near railway tracks. Remember, apart from the risk of injury or death, trespassing can result in a fine of €1,000.
  • Don't play near high voltage electric cables or overhead lines.
  • Don't take shortcuts across tracks, remember trains may operate at any time of the day or night.
  • Don't throw stones at trains; passengers have been scarred for life and could even be killed.
  • Help us to keep our railways safe.

 

Security:

  • Passengers should take care of their personal belongings, both in stations and whilst travelling on trains.
  • Iarnród Éireann are not liable for any personal belongings lost or stolen.
  • Passengers should never leave their baggage unattended.
  • Anyone who believes they have located a suspicious object in a station should bring it to the attention of station staff.
  • Anyone who believes they have located a suspicious object on a train should bring it to the attention of IE staff on the train or at the next station stop. Using Emergency Brake Handles on board the train is not normally the appropriate response to the finding of a suspicious object, unless there is further evidence of a real and immediate threat to safety.

 

Emergency Contact

If you have an urgent concern in relation to the Iarnród Éireann network please contact Central Traffic Control (CTC)

01 8555 454

Please give as much information as possible such as the location of the concern, what line it is on, exact details of the concern etc.

Contact info for non-emergency Infrastucture issues click here

bridge heights

Bridge Heights

Information on the heights of our bridges for drivers of high vehicles.
Bridge Heights Map

How to notify us in the event of a vehicle colliding with a bridge.
Bridge Collision Emergency Info

Level Crossings

Information on safe use of our level-crossings.

Level Crossing Booklet