FAQs: How can we help?

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Phone Contacts

Customer Contact Centre

For Sales and Customer Care, please call our Customer Contact Centre on LoCall:
(01) 8366 222 08.30hrs-18.00hrs Monday to Friday (excluding public holidays)

Emergency Number

If there is an immediate safety threat to you or other rail users, please click here to contact us.

Please note our phone number should only be used in emergency situations only.

Postal Address

Iarnród Éireann HQ, Connolly Station, Amien Street, Dublin 1, D01 V6V6