Due to engineering works on Saturday 18th September and Sunday 19th September, a number of service amendments and alterations are in place on certain services, including bus transfers. Please check our Journey Planner before travel.
If your train was delayed due to circumstances within the control of Iarnród Éireann the following apply;
If you are more than one hour late in arriving at your destination, we will normally offer you discount vouchers for use against future ticket purchases. The value of discount vouchers is based on the length of delay and the fare you have paid for your single journey.
For delays of one to two hours, we will give you vouchers to the value of 50 percent of the fare you have paid for the portion of your journey affected.
For delays over two hours, we will give you vouchers to the value of 100 percent of the fare you have paid for the portion of your journey affected.
If you did not buy your ticket from Iarnród Éireann, you should return it to the place where you bought your ticket from. They will arrange any refund due (if any) and may charge you an administration fee.
Due to COVID-19 we have a reduced number of services offering First Class/City Gold/Premier. Assigned seating and catering services are suspended until further notice. To ensure COVID-19 capacity measures can be delivered, all Intercity customers must pre-book travel until further notice.
If we fail to honour your seat reservation, and no other seat of similar standard on the same service is available for you, we will refund the fare of your single journey in travel vouchers.