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Cookie Policy",{"slug":619,"title":747,"description":12,"date":12,"type":726,"subpages":748},"Iarnród Éireann Passenger's Charter",[749,752],{"slug":750,"title":751,"description":12,"date":12,"type":726},"legal/passengers-charter/irish-domestic-rail-travel","Irish Domestic Rail Travel",{"slug":753,"title":754,"description":12,"date":12,"type":726},"legal/passengers-charter/international-rail-travel","International Rail Travel",{"slug":756,"title":757,"description":12,"date":12,"type":726},"legal/child-safeguarding-statement","Child Safeguarding Statement",{"slug":759,"title":760,"description":12,"date":12,"type":726},"legal/eu-obligation-on-network-access","EU Obligation on Network Access",{"_document":762,"_seoSnippet":789,"redirectTo":8,"hideSidenav":792,"slug":174},{"date":8,"description":12,"title":172,"body":763},{"components":764,"html":786,"linkedItems":787},{"items":765,"totalCount":785},[766,776],{"__typename":767,"_system_":768,"content":770},"ContentBlock",{"codename":769},"n8a338155_7d94_017c_cddf_cde82c12fb83",{"html":771,"components":772,"linkedItems":774},"\u003Cp>In addition to the terms below, your use of the Iarnród Éireann online booking is subject to the \u003Ca href=\"/legal/terms-conditions\">Terms and Conditions\u003C/a> of use applicable to this website. By using the Iarnród Éireann online booking service, you are agreeing, and you are signifying your agreement, to be bound by the terms below and the said \u003Ca href=\"/legal/terms-conditions\">Terms and Conditions of Use\u003C/a>.\u003C/p>\n\u003Ch2>Changes and Cancellations Rules\u003C/h2>\n\u003Cp>By using this website or our call centre booking service, Low Fare, Semi Flexible, Flexible and First Class tickets can be amended and cancelled subject to the ticket and fare rules applicable. These ticket rules are presented to you when you select any of the available ticket(s) for your desired journey.\u003C/p>\n\u003Cp>*Please note when amending your online booking:\u003C/p>\n\u003Cul>\n  \u003Cli>Your outward journey must take place before your return journey\u003C/li>\n  \u003Cli>Your journey must originate in the Republic of Ireland. If your journey originates in Northern Ireland you must book through \u003Ca href=\"https://www.translink.co.uk/\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">Translink\u003C/a>\u003C/li>\n\u003C/ul>\n\u003Cp>For further information please see the \u003Ca data-asset-id=\"cab086ba-6b45-58f8-a2ef-a138dc1c18a5\" href=\"https://assets-eu-01.kc-usercontent.com:443/d2e85689-fbf9-010a-a02e-587ed94b5032/26fdf067-aa8d-4125-ad94-2f7edd083c7b/d9eaa54d-308c-442c-a8f3-0eebe9cfc010.pdf\">Iarnród Éireann Conditions of Carriage.\u003C/a>  \u003C/p>\n\u003Ch3>Cancellations or Amendments\u003C/h3>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Collect at Ticket Machine\u003C/strong> - can be amended subject to the conditions of the ticket type purchased once the ticket(s) has not been collected from a Ticket Vending Machine\u003C/li>\n  \u003Cli>\u003Cstrong>Download QR Ticket(s)\u003C/strong> - Customers can amend or cancel their journey if the ticket for that journey has not been validated (ie scanned at a validator in a station or by a staff member onboard a service), subject to \u003Ca href=\"/en-ie/legal/terms-of-use-privacy-statement-cookie-policy/online-tickets-terms-and-conditions\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">Ticket Terms and Conditions.\u003C/a> \u003C/li>\n\u003C/ul>\n\u003Cp>Please note bookings must be amended online through the '\u003Ca href=\"https://booking.cf.irishrail.ie/en-IE/mys3/login\">My Account\u003C/a>' or the '\u003Ca href=\"https://booking.cf.irishrail.ie/en-IE/booking/login\">Manage My Booking\u003C/a>' section of the website. Requests for cancellations or amendments via email will not be accepted. Customers who are experiencing issues with their online booking can call our \u003Ca href=\"http://en-ie/legal/terms-of-use-privacy-statement-cookie-policy/online-tickets-terms-and-conditions#call-centre\">Call Centre\u003C/a>.\u003C/p>\n\u003Cp>Customers can also access their booking through the 'Click here to view, amend or cancel your booking ' link in their booking confirmation email.\u003C/p>\n\u003Cp>The conditions for each ticket type are listed below;\u003C/p>\n\u003Ch3>Low Fare\u003C/h3>\n\u003Cp>Your ticket is valid on your selected service only. Amendments or cancellations are allowed online up to 48 hours in advance of the outward journey, subject to 50 percent fee plus fare difference.\u003C/p>\n\u003Ch3>Semi Flexible\u003C/h3>\n\u003Cp>Your ticket is valid on your selected service only. Amendments or cancellations are allowed online up to 24 hours in advance of the outward journey, subject to 20 percent fee plus fare difference.\u003C/p>\n\u003Ch3>Flexible\u003C/h3>\n\u003Cp>Your ticket is valid on your selected service only. Amendments or cancellations are allowed online for free up to 60 minutes in advance of the outward journey.\u003C/p>\n\u003Ch3>First Class\u003C/h3>\n\u003Cp>Your ticket is valid on your selected service only. Amendments or cancellations are allowed online for free up to 60 minutes in advance of the outward journey. \u003C/p>\n\u003Ch3>Group Discounts\u003C/h3>\n\u003Cp>Where discounts are applied online ie \u003Ca href=\"/rail-fares-and-tickets/group-travel\">group rates\u003C/a>, discount or voucher codes, the cancellation fee is based on the gross ticket price before any discounts.\u003C/p>\n\u003Ch3>Free Travel Pass or Valid Ticket Holder\u003C/h3>\n\u003Cp>You must be in possession of or purchasing on the day of travel a valid standard class ticket(s) such as Free Travel Pass, Family Ticket, Single, Day Return, Open Return, Weekly, Monthly, Annual or InterRail in order to book onto a service. Failure to produce a valid ticket, appropriate ID or surcharge where necessary will result in a fine of €100 together with the relevant unpaid fare.\u003C/p>\n\u003Ch3>Young Adult or Student Ticket\u003C/h3>\n\u003Cp>Young Adults from 19 to 25 years old and Students can purchase tickets with a valid TFI Young Adult (19-25) Leap Card, TFI Student Leap Card or a valid Translink Student Discount card in the passengers name. Failure to produce a valid ticket, appropriate ID, or surcharge where necessary will result in a fine of €100 together with the relevant unpaid fare.\u003C/p>\n\u003Ch2>Ticket Collection\u003C/h2>\n\u003Cul>\n  \u003Cli>\u003Cstrong>Collect at Ticket Machine\u003C/strong> - customers must collect their ticket(s) before boarding from a Ticket Vending Machine at any Iarnród Éireann station (within the Republic of Ireland). Where no TVM is available, please collect at the next available station on your journey\u003C/li>\n  \u003Cli>\u003Cstrong>Download QR Ticket(s) \u003C/strong>- customers can download the PDF (which includes their QR code ticket) to their mobile device, or print the PDF ticket at home in advance of travel\u003C/li>\n\u003C/ul>\n\u003Cp>See our \u003Ca href=\"/fares-and-tickets/collecting-reserved-tickets\">Ticket Collection Information\u003C/a> page for more information.\u003C/p>\n\u003Ch2>Use of QR Tickets\u003C/h2>\n\u003Cp>The use of counterfeit or fraudulent tickets is illegal and strictly prohibited. Any attempt to forge, alter, or duplicate QR Tickets will result in immediate cancellation of the ticket. Iarnród Éireann reserve the right to refuse entry to anyone found in possession of fraudulent tickets and may take further legal action as deemed necessary under our bye laws.\u003C/p>\n\u003Cp>It is the responsibility of passengers to ensure their QR ticket is available to display for inspection throughout their journey. As with all public transport journeys if you cannot display your ticket for inspection throughout your journey you may be subject to a €100 penalty fare.\u003C/p>\n\u003Ch2>Bicycle Accommodation\u003C/h2>\n\u003Cul>\n  \u003Cli>Where bicycle accommodation is available, the maximum size that can be carried is up to 1.8 meters in length and up to 0.865m in width\u003C/li>\n  \u003Cli>When you purchase a wheelchair reservation, you will be presented with information in your booking confirmation email to help plan your journey\u003C/li>\n\u003C/ul>\n\u003Ch2>Bye-laws and Conditions of Carriage\u003C/h2>\n\u003Cp>Failure to produce a valid ticket or appropriate ID where necessary will result in a fine of €100 together with the relevant unpaid fare. Any ticket presented (physically or digitally) which are suspected as being modified or counterfeit or which has become defaced, illegible, mutilated, torn, split, lost, mislaid or stolen will not be valid for travel, replaced or eligible for refund. Customers must purchase a new ticket to travel.\u003C/p>\n\u003Cp>\u003Cem>\u003Cstrong>***Please take your seat 20 minutes in advance of departure***\u003C/strong>\u003C/em>\u003C/p>\n\u003Cp>All tickets are issued subject to the Córas Iompair Éireann \u003Ca href=\"http://www.irishstatutebook.ie/eli/1984/si/109/made/en/print\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">Bye-laws\u003C/a> and Iarnród Éireann's \u003Ca data-asset-id=\"cab086ba-6b45-58f8-a2ef-a138dc1c18a5\" href=\"https://assets-eu-01.kc-usercontent.com:443/d2e85689-fbf9-010a-a02e-587ed94b5032/26fdf067-aa8d-4125-ad94-2f7edd083c7b/d9eaa54d-308c-442c-a8f3-0eebe9cfc010.pdf\">Conditions of Carriage\u003C/a>. For a copy of these documents please write to: Iarnród Éireann, Customer Information Centre, Amiens Street, Dublin 1.\u003C/p>\n\u003Ch2>Contact Us\u003C/h2>\n\u003Cp>For queries or assistance in making an online reservation, please contact our Call Centre on \u003Ca data-phone-number=\"0818%20366222\" href=\"tel:0818%20366222\">0818 366222.\u003C/a>\u003C/p>\n\u003Cp>\u003Cstrong>Opening Times\u003C/strong>: 07:00 - 19:00 Monday to Friday and 08:00 - 18:00 Saturday and Sunday and including public holidays\u003C/p>\n\u003Cp>\u003Cstrong>Thank you for travelling with Iarnród Éireann.\u003C/strong>\u003C/p>",{"items":773},[],{"items":775},[],{"__typename":767,"_system_":777,"content":779},{"codename":778},"bf84631e_c415_01db_9e88_ead55dcfa20d",{"html":780,"components":781,"linkedItems":783},"\u003Ch2>Version History \u003C/h2>\n\u003Ctable>\u003Ctbody>\n  \u003Ctr>\u003Ctd>\u003Cstrong>Version\u003C/strong>\u003C/td>\u003Ctd>\u003Cstrong>Description\u003C/strong>\u003C/td>\u003Ctd>\u003Cstrong>Valid To\u003C/strong>\u003C/td>\u003C/tr>\n  \u003Ctr>\u003Ctd>Online Terms and Conditions (V1)\u003C/td>\u003Ctd>-\u003C/td>\u003Ctd>23rd April, 2024\u003C/td>\u003C/tr>\n  \u003Ctr>\u003Ctd>Online Terms and Conditions (V2)\u003C/td>\u003Ctd>Updated to reference that the outward journey must take place prior to return journey, passenger journey must originate in Republic of Ireland, and a link to \u003Ca data-asset-id=\"cab086ba-6b45-58f8-a2ef-a138dc1c18a5\" href=\"https://assets-eu-01.kc-usercontent.com:443/d2e85689-fbf9-010a-a02e-587ed94b5032/26fdf067-aa8d-4125-ad94-2f7edd083c7b/d9eaa54d-308c-442c-a8f3-0eebe9cfc010.pdf\">Conditions of Carriage\u003C/a> included\u003C/td>\u003Ctd>25th July, 2024\u003C/td>\u003C/tr>\n  \u003Ctr>\u003Ctd>Online Terms and Conditions (V3)\u003C/td>\u003Ctd>Additional text added to 'Ticket Collection' and 'Bye-laws and Conditions of Carriage' sections.\u003C/td>\u003Ctd>Present\u003C/td>\u003C/tr>\n\u003C/tbody>\u003C/table>",{"items":782},[],{"items":784},[],2,"\u003Cobject type=\"application/kenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"n8a338155_7d94_017c_cddf_cde82c12fb83\">\u003C/object>\n\u003Cobject type=\"application/kenticocloud\" data-type=\"item\" data-rel=\"component\" data-codename=\"bf84631e_c415_01db_9e88_ead55dcfa20d\">\u003C/object>",{"items":788},[],{"metaDescription":790,"metaTitle":791},"By using the Iarnród Éireann online booking service, you are agreeing, and you are signifying your agreement, to be bound by our terms and conditions and the said Terms and Conditions of Use.","Iarnród Éireann Online Tickets Terms and Conditions",{"items":793},[],1775257399442]