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wheelchair icon Wheelchair users

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Wheelchair users

Please select the passenger(s) the wheelchair space is required for. Once selected we will only show services where wheelchair(s) spaces are available to book based on your Tickets Explained section.

passenger-seat icon Free Travel Pass or Valid Ticket

Free Travel Pass or Valid Ticket
Free Travel Pass or Valid Ticket

Is an option for customers who are in possession of Free Travel Pass, a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail to book onto a train in standard class and, where available a reserved seat is assigned. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this option. For more information go to Tickets Explained section.

Please select each individual passenger who require this ticket type

Face Coverings

26 June 2020

Wear a face covering on public transport and help prevent the spread of Covid-19

In line with Government guidance, wearing a face covering is now recommended on public transport. Wearing of face coverings helps prevent people who do not know they have the virus from spreading it to others. It helps to reduce the spread of respiratory droplets from people infected with COVID-19 (Coronavirus). If you have COVID-19 or have symptoms of the virus, you must self-isolate.

Face Covering on Public Transport

While wearing a face covering, you should still do the important things necessary to prevent the spread of the virus.

These include:

  • washing your hands properly and often
  • covering your mouth and nose with a tissue or your sleeve when you cough and sneeze
  • not touching your eyes, nose or mouth if your hands are not clean
  • social distancing where possible (keeping at least 2 metres away from other people). However, please note public transport will operate at up to 50% capacity, resulting in distancing not always being possible.

Who should not wear one

Face coverings are not suitable for children under the age of 9 and anyone who:

  • has trouble breathing
  • is unconscious or incapacitated
  • is unable to remove it without help
  • has special needs and who may feel upset or very uncomfortable wearing the face covering

Do not criticise or judge people who are not able to wear a face covering.

How to wear one

A face covering should cover the nose and go under the chin and:

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include at least 2 layers of fabric
  • allow for breathing without restriction

More details on how and when to use face covering can be found on the website.

To find out more information about COVID-19 public transport updates go to TFI