Frequently Asked Questions

Frequently Asked Questions

Find a FAQ

Will Iarnród Éireann use the personal details I provided when reporting anti-social behaviour for sales or marketing purposes?

No.  Iarnród Éireann will not share your personal information with third parties except as necessary to address the information contained in your text message through the Train Text Service and as identified in the Terms and FAQs and our Privacy Policy. 

The information you provide as part of the Iarnrod Eireann Text Service will not be used for the purposes of marketing to you. 

As identified in these Terms and FAQs, Iarnród Éireann contracts with third-party service providers to assist with the Text Service. 

Our service providers are required to keep confidential the information received on behalf of Iarnród Éireann and may not use it for any purpose other than to carry out the services they are performing for Iarnród Éireann. These service providers may change or we may contract with additional service providers to better accommodate our customers.