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Passengers

Preferences

wheelchair icon Wheelchair users

Select wheelchair users dialog
Wheelchair users

Please select the passenger(s) the wheelchair space is required for. Once selected we will only show services where wheelchair(s) spaces are available to book based on your journey requirement. For more information go to Tickets Explained section.

passenger-seat icon Seat only reservation

Seat only reservation dialog
Seat only reservation

Is an option for customers who are in possession of a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail and Free Travel pass holders to reserve a seat in standard class. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this selection. For more information go to Tickets Explained section.

Passenger Assistance Prototype App

We are developing and testing a Passenger Assistance App prototype that will allow individuals to pre-book assistance and manage their journeys. We are exploring whether an app such as this has the potential to make a significant improvement to the way individuals with mobility and vision impairments access our services. As this is a prototype, we are currently only testing it on the DART line but would ultimately like to extend it to our full service if successful.

We are currently looking for mobility and vision regular impaired DART users to become part of a research panel which will include live testing of a prototype app.

To take part participants need:

  • To be 18 years or older
  • To have your own iPhone (iPhone 5s/6 or later)
  • Be comfortable making regular trips on the DART
  • Agree to the terms of the testing phase

Scope of the testing phase

Out of the research panel we will select a group of passengers who are regular DART users, to take the DART as they regularly would over an 8 week period, but use the Passenger Assistance prototype app to book assistance for their journeys. We would also ask passengers to then submit feedback on each journey taken which has been booked through the application.

If you would like to be part of this project or if you know someone who would, contact us through one of the following options below and a member of our team will get back to you.

Apply for trial

Alternatively you can email us your name and contact details directly to accesspilot@irishrail.ie or call us on (01) 703 4837

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