Reservations made Online/Telesales:
We don not accept American Express cards.
Reservation made in person (ie at selected booking offices):
Please see our Guidance For Third Party Works page.
Any ticket which has become defaced, illegible, mutilated, torn, split, lost, mislaid or stolen will not be valid for travel, replaced or eligible for refund. Customers must purchase a new ticket to travel.
You will be issued with a Fixed Payment Notice, as a discounted student ticket is only valid on production of a valid student I.D card.Accepted Student I.D can be found in the fares and tickets section.
The text service is not free because Iarnród Éireann was advised that a free text service may have resulted in more hoax or non-genuine texts being received.
The aim of the text service is to improve the customer experience while not disrupting the service to deal with prank texts.
You have the right under applicable Data Protection Laws to access personal data held about you. You also have the right to the rectification of inaccurate data and the erasure of Personal Data where there is no longer a legal ground for processing of the information as per the Iarnród Éireann Data Retention Policy.
You have the following rights (S4 of the IÉ Data Protection Policy, May 2018), in certain circumstances and subject to certain restrictions, in relation to your personal data:
In order to exercise any of the rights set out above, please contact our Data Protection Officer on email@example.com