How can we help?

What happens if my GoCar won’t start when I arrive at the GoBase to pick it up?


They have listed some trouble shooting guidelines on the insert in the glove box, please have a read through these first. Sometimes the issue is very easily fixed. Most GoCars have an additional safety feature where the clutch must be fully engaged before the engine will start. Another common issue is when the PIN has been entered incorrectly, if you think this might have happened please replace the keys and relock the car with your GoCard. Wait a minute or so and try the process again!

Should you still be stuck please call 1890 446 227 where they will get someone out to help you if necessary.

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