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No Online Tickets Why?


The journey that you have selected may not be bookable for several reasons. Below are some of the reasons why there are no online tickets available to book - 

  1. Bookings within 60 minutes of Departure - The booking query is being made less than 60 minutes prior to the train departure. Online tickets cannot be booked less than an hour before train departure.
  2. Planned Engineering Works - The booking date/s chosen may be currently blocked off due to planned engineering works. The service/s will display online as 'Train sold out' if blocked from sales. Once the revised train schedule which will include bus transfers has been finalised, these services will be made available to book once again.
  3. Wheelchair and Bike Bookings - If there is no wheelchair or bike inventory available on an InterCity service, you will see a message advising that there is no wheelchair or bike availability. Please select another service to continue with your planned booking.
    • DART and Commuter Services - The facility to book wheelchair and bike spaces is not possible on DART and Commuter services. If you see the message that no bikes or wheelchairs are available, please proceed to travel without an online booking
    • Bicycles are not permitted on DART and Commuter services between 07:00 and 10:00 and between the hours of 16:00 and 19:00 Monday to Friday. Customers can travel with bikes all day Saturday and Sunday.
  4. Booking outside of 90 day booking window - Services are not bookable online 90 days or more in advance.
  5. Technical Issues - There may be a technical issue with our booking system. Please try our alternative Journey Planner if the main Journey Planner is not working as expected.
For further information please contact the Digital Channels Department.
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