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Frequently Asked Questions

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My card is from an EU country but my payment will not go through

Most EU Banks use 3D Secure or some variation during the payment process to authenticate the users credentials. If you experience issues with your online booking we suggest that you try and make your booking with another debit/credit card just to rule the card out as an issue. If you are still experiencing issues please contact your bank for further information.

If you are unable to complete your booking you can contact our Call Centre at +353 (1) 8366222 (08:30hrs - 18:00hrs Monday to Friday, times exclude public holidays)