Guide to QR Rail Tickets
Download QR Ticket/s is now the default fulfilment method for online tickets. For more information on QR tickets please see below.
In order to provide more options to our customers, QR Tickets are available from both the Booking Office and on tickets purchased online.
Below you will find further information on how to use your QR Ticket when travelling on Iarnród Éireann services.
Why QR Tickets?
- No more queueing at Ticket Vending Machines. Customers can now save time by simply downloading their ticket to their mobile device.
- Paperless - We are transforming our business to minimise our impacts on the environment. Going paperless with ticketing helps to reduce waste generated from printed tickets.
- Contactless - QR code technology is contactless and reduces physical touchpoints for customers validating their rail tickets.
Using Your QR Ticket
- The QR Ticket must be presented to the glass QR scanner at the top of the validator for the gate to open
- The gates with the scanner will also be clearly identified in blue
- Please ensure that the correct QR code is presented for the relevant journey
- Please do not dispose of your ticket until your journey is completed.
- If you are in a location with no QR scanner, please present the ticket to a member of staff at the barrier who will open the gate once you have provided your valid ticket
QR Ticketing Online
QR Tickets are now available in PDF format for online tickets purchased on the Iarnród Éireann Irish Rail website.
Future developments will see the implementation of an 'Add to Wallet' feature for customers to download their QR Ticket to their mobile wallet app.
In the meantime, customers should download the PDF (which includes their QR Ticket) to their mobile device, or print the PDF ticket at home in advance of travel.
You will see the fulfillment option to select a QR Ticket via the 'Download QR Ticket(s)' button on the customer details page when making your online booking.
Please note:
- If presenting your QR Ticket using your mobile device, please ensure the screen brightness is set to 100 percent, and that the QR code is clearly visible on screen.
- The original barcode must be presented to the gate. Please do not screenshot your QR code.
- A separate QR Ticket is issued per passenger for each individual leg of the journey.
- QR Tickets which have been validated ie scanned at a validator in a station or by a staff member onboard a service cannot be amended or cancelled.
If you have any queries or feedback regarding QR Tickets please contact us.