FAQs: How can we help?
Use the links below to send us your inquiries on different topics.
General feedback and enquiries, delays, refunds and Leap Card issues
Online booking assistance, website / app feedback

For customer care questions, suggestions or complaints, the team at Transport for Ireland (TFI) can help. You may be able to find what you need in our FAQs.
Call: 0818 294 015
From outside Ireland: +353 1575 6110
Send a message
Please fill out this short contact form. Due to a high volume of queries it may take longer than usual to receive a response. Thank you for your patience.
Message TFI on:
X (Twitter): @TFIUpdates
If there is an immediate safety threat to you or other rail users, please see Emergency Contact Details.
Please note our phone number should only be used in emergency situations only.
Transport for Ireland, PO Box 13739, Clonakilty, Co. Cork

