Please read the below information carefully. These terms and conditions (together with the documents that they refer to) set out the basis upon which you are entitled to access and use Iarnród Éireann Digital Platforms.
CIE Bye Laws
The purpose of the CIE Bye-Laws are to enable the regulation of traveling upon Iarnód Éireann services, the use and working of and for maintaining order upon all of our railways.vvvv
Conditions of Carriage
All the information you need when travelling as a passenger with Iarnród Éireann.
Iarnród Éireann Accessibility
Iarnród Éireann endeavours to assist all customers with mobility impairments to travel on our rail services. The more information we have about the assistance you require, the better we will be able to assist you.
Iarnród Éireann App
Our Apps use certain phone features to enhance user experience. Inside we have provided a summary of the device features the apps may use and the reasoning why we use them.
Important Legal Notice
Iarnród Éireann's important legal information outlines our Legal Notice, Applications, Policy Definitions and Company Registration.
Language Scheme - Scéim Teanga
This is the first Language Scheme prepared by Iarnród Éireann under section 11 of the Official Languages Act 2003, as part of the wider CIÉ Group Scheme.
Iarnród Éireann Irish Rail has developed its own Customer Charter, which sets out the levels and standards of service you are entitled to expect as a customer of Iarnród Éireann Irish Rail.
Iarnród Éireann respects your privacy and is committed to protecting it. The purpose of our Privacy Statement is to inform you of the data relating to you that we collect and use in connection with our Digital Platforms and the uses (including disclosures to third parties) we make of such data.
Using our Digital Platforms for the purposes of browsing and using our services is permitted. Any other use of the content and software on our Digital Platforms, including the reproduction, modification, distribution, transmission, republication or display of the content on the Digital Platforms without our express permission, is strictly prohibited.
Prior to contacting us, we recommend that you review all of the information above as it may contain the answers you are looking for.
While we have endeavoured to make this website accessible for all users, there may be some instances where a visually impaired user may find that their experience can be improved by leveraging browser plugins and features. Here you will find guidance on how to configure your browser or operating device for higher contrast viewing, as well as the Iarnród Éireann website accessibility statement.