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Wheelchair users

Please select the passenger(s) the wheelchair space is required for. Once selected we will only show services where wheelchair(s) spaces are vailable to book based on your Tickets Explained section.

passenger-seat icon Free Travel Pass or Valid Ticket

Free Travel Pass or Valid Ticket
Free Travel Pass or Valid Ticket

Is an option for customers who are in possession of Free Travel Pass, a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail to book onto a train in standard class. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this selection. For more information go to Tickets Explained section.

Please select the passenger(s) who require this ticket type

Accessibility Policy for DART, Maynooth, Cork and Northern Commuter

Iarnród Éireann has a new improved zonal accessibility policy to provide a better service and quicker response times for DART, Maynooth, Cork and Northern Commuter and Dublin Connolly to Balbriggan accessibility users. This policy divides the 31 stations on the DART, Maynooth and Northern Commuter line into 13 zones, with each zone including between one to four stations. For the Cork Commuter line, 10 stations are divided into one zone. One station in each zone will always manned (a Hub station) and will provide support to other stations in that zone (Non Hub stations).

Hub System Explained

  • A Hub station is a manned location / a Non Hub station is an unmanned location
  • A Hub station may be contacted in advance to arrange assistance for all mobility impaired passengers, alternatively contact can be made our Customer Care centre
  • Contact details are displayed in the booking hall (please see example from Bayside below) for the nearest Hub, more details can be found below.
  • In the event a mobility impaired passenger that requires assistance arrives at an Non-Hub location without advance contact, the displayed numbers of nearest Hub or Alternative may be contacted where the rail operative will arrange and travel to provide assistance

Step by Step Guide to Accessiblity on DART, Maynooth, Cork and Northern Commuter services

  1. Please select below from our Departure Station List which station you will be departing from and you will be guided to the relevant Zone, alternatively, click the link to view our zonal chart
  2. Once guided to the relevant Zone, call the number provided for the Zone (see Station Contact Hours) and inform the staff member of your travel details as recommended, four hours in advance
  3. Then on arrival at your departure station, make yourself known to staff and they will ensure your safe passage onto the train and arrival at your destination station

Station Contact Hours

  • Monday - Friday: 06:00hrs - 24:00hrs
  • Saturday: 07:00hrs - 24:00hrs
  • Sunday: 09:00hrs - 24:00hrs

For more information download our DART Improved Accessibility Guide or why not try our handy wallet sized guide.

Zone 1 Departure Stations

Greystones 

Bray 

Shankill 

 

Zone 2 Departure Stations
Call (01) 828 6240 or (087) 9467402 for:

Killiney

Dalkey

Glenageary

 

Zone 3 Departure Stations
Call (01) 828 6180 or (087) 7388718 for:

Sandycove and Glasthule

Salthill and Monkstown

Dún Laoghaire 

 

Zone 4 Departure Stations
Call (01) 888 0187 or (087) 6579384 for:

Seapoint

Blackrock

Booterstown

Sydney Parade

 

Zone 5 Departure Stations
Call (01) 888 0184 or (087) 1895324 for:

Sandymount

Lansdowne Road 

 

Zone 6 Departure Stations
Call (01) 703 3633 or (086) 8034661 for:

Grand Canal Dock

Dublin Pearse 

 

Zone 7 Departure Stations
Call (01) 888 0154 or (087) 9132417 for:
Tara Street 

 

Zone 8 Departure Stations
Call (01) 703 2358 for:
Dublin Connolly 

 

Zone 9 Departure Stations
Call (01) 828 6460 or (087) 1528919 for:

Clontarf Road

Killester

 

Zone 10 Departure Stations
Call (01) 828 6800 or (087) 7003869 for:

Harmonstown

Raheny

Kilbarrack 

 

Zone 11 Departure Stations

Call (01) 828 6840 or (087) 6013199 for:

Howth Junction and Donaghmede

Bayside

 

Zone 12 Departure Stations
Call (01) 828 6920 or (087) 1958283 for:

Sutton

Howth  

 

Zone 13 Departure Stations
Call (01) 828 6960 or 087 6534532 for:

Clongriffin

Portmarnock

Malahide 

 

Commuter Stations
Call (01) 703 2507 or 087 1994083 for:

Ashtown

Broombridge

Drumcondra

Call (01) 888 0049 or 087 6539509 for:

Castleknock

Clonsilla

Coolmine

Leixlip Confey

Navan Road Parkway

Call (01) 888 3400 or 087 2074641 for:

Leixlip Louisa Bridge

Maynooth

Call (01) 828 1360 or 087 3350067 for:

Balbriggan

Donabate

Rush and Lusk

Skerries

Call (01) 8366 222 for Cork Commuters (07:00 -19:00 Mon - Fri (excluding public holidays) 08:00 -18:00 Sat and Sun including Bank Holidays):

Carriagloe

Carrigtwohill

Cobh

Cork

Fota

Glouthaune

Little Island

Mallow

Midleton

Rushbrook

Useful Information

Passenger Assistance Prototype App

We are now exploring a new way our customers can book assisted travel services through a prototype app that has the potential to improve the experience for all, delivering a more streamlined and efficient passenger assistance service. We are currently looking for passengers to test this prototype. See here for more details.

Aural and Visual

All DART stations have electronic information screens and/or public address announcements.

Car Parking

Not all DART, Maynooth and Northern Commuter stations have parking, please check your station before travelling. For stations with car parks, they have designated car parking spaces for European Parking Card holders. They are provided at a convenient location on a concrete or tarmac surface, with dropped kerbs and non-slip pavements where appropriate.  

Gate

All DART, Maynooth and Northern Commuter stations have automated ticket barriers with at least one wider gate for wheelchair users or others who may need it. One gate always remains open when stations are unmanned.

Guide Dogs

Guide/Assistant dogs working and in training are permitted to travel on all Iarnród Éireann services without restriction, as long as they are always clearly identifiable by coat or harness.

Ramps

Our staff will use ramps to help you on or off our trains if required. 4 hours advance notice is recommended to ensure staff can be redeployed to assist you on or off our services.

At some stations there is a gap between the platform and the carriages which may create difficulty for people who are visually impaired or have mobility impairments and assistance may be required when boarding or alighting from the train.

Wheelchairs and Powered Scooters

As scooters come in a wide variety of shapes and sizes, many have problems on trains, being unable to manoeuvre safely inside a carriage.

These problems mean that trains cannot carry some scooters, if you are a scooter-user who wants to travel by rail, you should inform your departure station when contacting them to ensure your scooter can be accommodated.

 

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