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FAQ
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What documents do I need to complete my application?
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What is the proposed time-frame? When can I expect to receive my new card?
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What happens if my application is rejected?
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How do I get a refund on my card balance?
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Do I have to apply for new card if I already have child/student card?
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What if I don’t have the documents?
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What are the card renewal rules?
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What is the discount?
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What routes do the discount rate apply?
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What to do if the child is 19+ but still in secondary school?