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Young Adult and Student Leap single fares are up to 50% cheaper than Adult Leap fares. This is on top of the 20% reduction that adults are receiving.
 

All TFI Leap enabled routes get Leap discounts when using a TFI Leap Card.
 

The Young Adult card (19-23) eligibility is defined by age, so all customers in that age bracket are eligible regardless of educational status.
 

Student eligibility, i.e. full-time status, needs to be verified in person at Student Leap Agent
 

Student Cards are only applicable to people who are 24 years old and over. 18 year olds are eligible for a Child Card (16-18) until their 19^th birthday. Then, when they’re turning 19, they will qualify for a Young Adult Card (19-23)
 

If the customer received an email with a ref number they should be able to continue the application with those details.
 

Yes, payments are taken before card verification. The refund is issued automatically if the verification is unsuccessful so the customer doesn’t have to request it.
 

Emails will be issued to applicants with the reason why the verification failed.
 

Caps are being discounted by 20% on average from the 9^th May. A new capping band for Young Adult/Students will be introduced on that day which is 50% less than adult.
 

These percentage discounts tend not to be a direct reduction in the price of an individual Fare or Ticket, but the averaged reduction over all for all Fares/Tickets.
All fares will be reduced by the closest % to 20% giving a multiple of 5 amount, so the discount will be between 18% and 22%, i.e. €1.15 reducing to €0.90 (-21.7%) or €0.80 reducing to €0.65 (-18.8%)