How can we help?

Yes, please contact the terminal station of the service you travelled on. You can find all station contact details on our Station Information page.

For all services into Heuston Station call  (01) 703 2132 (Monday to Friday 09:00 - 17:00).

For all services into Connolly Station call (0)1 703 2358 (Monday to Friday 07:00 - 19:00).

or

Send an email to lostproperty@irishrail.ie with a subject line of Lost Property, please ensure to provide your full name and contact number, and as many details as possible.

Please note that we only hold onto lost property items for 30 days.

Children aged from five years old up to nineteen years are entitled to purchase a child ticket or fare.

Children under the age of five years are entitled to travel for free any Iarnród Éireann services when accompanied by a fare paying adult provided children do not occupy seats required for other fare paying passengers.

Those who wish to book a seat on reservable trains for a child under five years of age, may do so only by selecting the "Free Travel Pass or Valid Ticket' option on the journey planner. 

Yes, please go to our Wi-Fi and Power section to view availability.

Yes, please go to our Wi-Fi and Power section to view availability.

• If you wish to book onto a train see our handy guide Booking a 'Free Travel Pass or Valid Ticket' option 
• For information on how to travel with a Free Travel Pass on rail services see our FAQ Do I need to get a ticket to accompany my Free Travel/Public Services Card?
• For more information on how to use your Public Service Card for free travel check out this TFI How to use your PSC for free travel leaflet or visit freetravel.ie
• For information on what a Free Travel Pass is go to the Department of Social Protection website, contact your local Social Welfare Office or Call their Information Line at 1890 500 000 (from the Republic of Ireland only) or 00353 71 915 7100 (from Northern Ireland or overseas).

All free travel passes are issued by the Department of Social Protection not by the transport provider. Free travel passes are non-transferrable and can only be used by the named person. 

Go to our Travelling with Animals section for information.

Iarnród Éireann uses the following website for advertising all of its formal tender opportunities.

www.etenders.gov.ie

Interested parties are advised to register on this site to gain access to all live tender processes.

Click here to view the Bye Laws

Conditions of Carriage (272KB)

Please see our Guidance For Third Party Works page.