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wheelchair icon Wheelchair users

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Wheelchair users

Please select the passenger(s) the wheelchair space is required for. Once selected we will only show services where wheelchair(s) spaces are available to book based on your Tickets Explained section.

passenger-seat icon Free Travel Pass or Valid Ticket

Free Travel Pass or Valid Ticket
Free Travel Pass or Valid Ticket

Is an option for customers who are in possession of Free Travel Pass, a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail to book onto a train in standard class and, where available a reserved seat is assigned. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this option. For more information go to Tickets Explained section.

Please select each individual passenger who require this ticket type

Access to Information on the Environment Request to Iarnród Éireann

Before you decide to make a request for information under Access to Information on the Environment (AIE) Regulations 2007-2018 (AIE) from Iarnród Éireann Irish Rail, why not explore or check our Access to Information on Environment request records? The information you seek may already be available.

What is the Access to Information on the Environment (AIE) Regulations 2007-2018?

This section provides general information on the European Communities (Access to Information on the Environment) Regulations. It includes background information on the legislation, how to make an AIE application, contact details and fees.

European Communities (AIE) Regulations 2007 to 2011 (S.I. No. 133 of 2007 and S.I. No. 662 of 2011) (hereafter referred to as the AIE Regulations), give legal rights to those seeking to access information on the environment from public authorities.

Under these regulations, information relating to the environment held by, or for, a public authority must be made available on request, subject to certain exceptions.

The AIE Regulations provide a definition of environmental information; outlines the manner in which requests for information may be submitted to public authorities and the manner in which public authorities are required to deal with requests.

Fees

There is no initial fee for making an application under the AIE Regulations. However, Iarnród Éireann may charge a reasonable fee for supplying the information requested. This may include the costs of compiling, copying, printing or posting of information. There is no charge for applying for an internal review.

An appeal to the Commissioner for Environment Information is €50 or €15 if the applicant is the holder or dependent of a holder of a medical card, or a third party appealing the decision to release certain information

Requirements for dealing with requests

In general, Iarnród Éireann is required to respond to an AIE request within one month of receipt of the request.  Where, due to the complexity or volume of information required, Iarnród Éireann is unable to respond within the one month timeframe, we will write to the applicant within the month, indicating when a response will issue.  This date should not be more than two months from the receipt of the original request.

If Iarnród Éireann does not have the information requested; it can either transfer the request to another body or advise the applicant of where it believes the request should be directed.  In either case, it is required to notify the applicant.

Appealing a decision

Under Article 11 of the AIE Regulations you have a right to seek an internal review of the initial decision. You may also request an internal review if you have not received a response within the appropriate timeframe. An internal review must be requested within one month of receipt of the original decision (the public authority may extend this timeframe but is not required to do so). There is no charge for requesting an internal review.

An internal review involves a complete reconsideration of the matter by a member of the staff of the public authority, who may affirm, vary or annul the original decision made. A written outcome of the review informing you of the decision, the reason for the decision and advising you of your right of appeal to the Commissioner for Environmental Information, including the time limits and fees associated with such an appeal, will be issued to you within one month of the date of receipt of the request for the review.

If you are not satisfied with the outcome of the internal review, you can appeal to the Commissioner for Environmental Information (CEI). You must appeal within one month of receiving the decision on the internal review from the public authority. However, the Commissioner may extend this time limit in individual cases. Contact details for the CEI can be found at The Office of the Commissioner for Environmental Information

How to make an AIE request to Iarnród Éireann?

When making an AIE request, please complete the application form and forward to the FOI Officer, Iarnród Éireann, Connolly Station, Amiens Street, Dublin 1, or email to foi@irishrail.ie

Should you require additional assistance with making an FOI request, please contact foi@irishrail.ie

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