Equality and Diversity at Iarnród Éireann

Maintaining a positive environment for all in Iarnród Éireann

Our commitment to an inclusive workplace and customer service

Equality and diversity are important to us in what we do. We want everyone to feel welcome on our trains, in our stations, and in our offices. We work with employees, customers, and other groups to bring the best practice to our place of work. 

For our employees Iarnród Éireann will:

  • Enact policies that promote fairness, and respect for all in our employment.
  • Give equal employment opportunities to all.
  • Review our employment practices to be sure that they are fair. We will update them to reflect changes in the law or in best practice.
  • Encourage all of our employees to strive for their full potential. We will help them to do so as much as we can.
  • Give all of our employees the chance to progress in the Company on the basis of merit.

For our customers Iarnród Éireann will:

  • Keep improving how accessible our services and our stations are.
  • Run a service that meets the needs of all.
  • Work so that access to travel and information on travel is there for more people.
  • Train our staff so they can help to make all feel comfortable on board our services.
  • Keep working with our mobility impaired passengers through our user group forums. We take their feedback on board and it helps us to make our service better.

Our staff must ensure that all are welcome in our stations, and on our trains.

We will keep with the Employment Equality Acts 1998-2015 and also the Equal Status Acts 2000-2015 in the provision of services to our customers.. Both Acts make discrimination illegal on nine grounds. These are: Age, Race, Gender, Religion, Disability, Family Status, Civil Status, Sexual Orientation, and Membership of the Traveller Community.

Per the Public Sector Duty Act 2014, all stakeholders have the right to:

  • to be treated with respect and dignity
  • to be treated fairly in all of our procedures

We will do all that we can to:

  • end discrimination
  • promote equality
  • protect the rights of staff and customers

We value all who work with us. This helps us to better serve the public.

Contact

Email: equality@irishrail.ie

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