How can we help?

You can apply for a personalised card up to 2 weeks before your birthday, i.e. 19 yr – 2weeks for a Young Adult (19-23). Your card will expire on your birthday, i.e. your 24th birthday for a Young Adult (19-23). For a Student (24 yr +), customers need to be in full-time education

Student Cards are only applicable to people who are 24 years old and over. 18 year olds are eligible for a Child Card (16-18) until their 19th birthday. Then, when they’re turning 19, they will qualify for a Young Adult Card (19-23)

Refunds will need to be requested by logging into your account on leapcard.ie
 

Young Adult and Student Leap single fares are up to 50% cheaper than Adult Leap fares. This is on top of the 20% reduction that adults are receiving.
 

The earliest you can apply for a Young Adult card is two weeks before your 19th birthday.

Má diúltaíodh do do chárta, ná bí buartha faoi.  Tá roinnt cúiseanna simplí ann gur féidir é sin a shoiléiriú:

• Dhiúltaigh banc eisiúna an chustaiméara ár n-iarratas ar n-airgead
• Cuireadh an uimhir mhícheart chárta isteach
• Cuireadh an CVV/CVC mícheart isteach (3 dhigit dheireanacha ar chúl an chárta)
• Tá dáta éaga an chárta caite cheana féin
• Fuair an custaméir cárta nua ach tá sé fós ag úsáid an seanchárta
• Má dhéantar iarracht iomadúil ag baint úsáide as an gcárta céanna, is féidir linn do chárta a bhlocáil, má tharlaíonn sé seo déan teagmháil linn

Má tá fadhbanna agat fós, is féidir teagmháil a dhéanamh linn anseo.

Yes, you will be asked to upload an image of your valid Passport, EU National ID, Drivers Licence or Learner Permit

If the customer received an email with a ref number they should be able to continue the application with those details.
 

Déanann an córas cártaí Leap caidhpeáil ar chreidmheas taistil, mar sin nuair a shroichfidh tú luach na caidhpe féadfaidh tú leanúint ag taistil mar is gnáth ar an seirbhís iompair ábhartha ach ní ghearrfar tuilleadh creidmheasa taistil ar do chárta ar na seirbhísí sin.

A luaithe is a shroichfidh tú an caidhp taistil don lá nó don tseachtain, ba cheart duit leanúint den Chárta Leap a úsáid mar is gnáth agus tú ag taisteal. Ba cheart Tadhall-Ar agus Tadhall-As mar is gnáth chun go mbeidh do chárta bailí má dhéantar seiceáil air.

Má dhéanann tú go leor turais le do Chárta Leap ar bhonn laethúil nó seachtainiúil (Luan go Domhnach), cuirfear uasmhéid Caidhpe i bhfeidhm ar do chreidmheas taistil.

For a Young Adult Card you’ll need to upload an image of your valid Passport, EU National ID, Drivers Licence or Learner Permit, a selfie taken during the application to verify your identity against your ID and you card payment details