How can we help?

Priority Seating is available on all our services and are available for those who need them most, like customers with a disability which can often be hidden, a customer who is pregnant and elderly customers.
Hidden disability, sometimes termed invisible disability, is defined as a disability that is not immediately apparent. 80% of disabilities are invisible.
The Priority Seating area is located close to the entrance on all our train sets to make it as easy as possible for customers.
Most people are happy to give up their seat to someone more in need of it. Simply show your JAM card or Please Offer Me A Seat badge to someone sitting in a priority seat and they’ll see that you have a need for one of these seats. 
Our customers have told us that this helps to avoid embarrassment. You are not guaranteed a seat if the priority seats are already taken by others with priority cards or who otherwise needs to sit down.
 

Please note the 'Single Bus Eireann - Coach transfer between Cork Kent Station and Cork Airport' add-on is only available to book from the following stations to Cork Kent Station:

• Banteer
• Charleville
• Cobh
• Farranfore
• Killarney
• Limerick
• Limerick Junction
• Mallow
• Midleton
• Millstreet
• Portlaoise
• Rathmore
• Templemore
• Thurles
• Tralee

During the booking process if the seat selection page does not appear, it is because the service is unallocated. This means you will not be able to select your seat online in advance. You can select your seat once you board the train. 

Services are currently blocked for online sale from 13th December onwards as the timetable is only valid until 12th December.    

Please check back in the next week or two when services should be bookable online for your travel dates.