How can we help?

Reservations made Online/Telesales:

• Visa credit/ debit cards
• Mastercard credit/ debit cards

Please go to our cancellation or amendments section for details.

Reservations can be made for travel up to 90 days in advance of the date of purchase. This is to ensure that services you have selected are operating as normal.

Please note booking will close a minimum of 60 minutes prior to departure from originating station. (This is subject to change without notice).

The internet browser or operating system version you are using may not be supported by Irishrail.ie.To see a list of the browsers and operating systems we support click here.

Any sudden loss of internet connection will cause issues with your booking. Please ensure you have a strong connection when making a booking on irishrail.ie

If you are still experiencing trouble try a different browser or device, alternatively contact our Customer Information Centre on (0)1 836 6222 who can help you or make the booking for you.

Covid 19 Information - From 30th March 2020, in order to ensure social distancing at this time, we are operating an unallocated seating policy for the safety of all until further notice. This means we are not offering assigned seats with any tickets bought online and have removed the 'Seat Only Reservation' ticket. 

Seat facing reservations are available on certain direct services on the Cork / Dublin route and all Belfast/Dublin services because of the types of train operating these routes.

When you are reserving a seat on either route

• Select "Manual Seat Selection
• Where direction of travel is available this will be shown as "Direction of Travel" on top of the coach on display for seat selection
• Where a train is operating that we cannot guarantee direction of travel, we will not show any indication

Unfortunately, on other routes and services, operated by our new fleet of Intercity Railcars we are unable to commit or present to you the direction the seat is facing as these new trains can change direction in a few locations around our network.

1. Click on 'My Account'
2. Enter your "e-mail address" and "password", click on "Login"
3. From the menu of the left (desktop/ Tablet) or the hamburger menu (on mobile) select the section you want to change and click on "Save". You will get a message to say that your details have been updated
4. Select "Logout"

1. Click on "My Account"
2. Enter your "e-mail address" and "password", click on "Login"
3. From the menu of the left (desktop/ Tablet) or the hamburger menu (on mobile) select the "Booking History" option. You will see all of your previous bookings
4. Select "Logout"

irishrail.ie is currently supporting the latest versions of Google Chrome, Mozilla Firefox, Safari and Internet Explorer. 

This minimum versions that are compatible with our website are - Safari 8, Google Chrome 50, Firefox 45, Internet Explorer 10, Microsoft Edge 0 and Opera 35.

If you get a message "your browsers is out of date", please update the browser on your device to the latest version.

1. Click on 'My Account'
2. Enter your e-mail address and password, click on 'Login'
3. From the menu of the left (desktop/ Tablet) or the hamburger menu (on mobile) select the 'Change Password' option
4. In the first field 'Current password' enter your current password or if you reset your password enter the 'Temporary Password' you received
5. In the last two fields ‘New password’ and ‘Repeat new password’ please ensure that your new password meets the required criteria. Your password should contain at least one number, one symbol, one capital and one lower case letter, example - Ireland123!
6. The password entered into both fields must match. 
7. Click 'Change password', once successful a green message will appear at the top of the page to say that your password has been updated

If you are looking to reset your password please click below.

See our Ticket Collection Information page.