Travelling By Train - Quieter Coach FAQ
Following feedback through our Disability User Group from customers with a disability, particularly those customers with Autism, Asperger’s, Brain injuries, Alzheimer’s and Dementia, a Quieter coach was requested to offer an enhanced experience when travelling on Mark IV, Iarnród Éireann intercity services.
No, the Quieter coach is available for all customers.
There are no plans at present to introduce the Quieter coach on other routes.
In the Quieter coach, the noise should be kept down. Music through headphones should be kept quiet enough as to not disturb other customers and conversations should be conducted quietly.
Route: Dublin to Cork, Fleet: Mark IV, Coach G.
300,000 with the disabilities listed above could potentially benefit from using the Quieter coach.
The door of Coach G will be branded as Quieter Coach.
Inside the Quieter coach there will be internal decals advising customers that they are sitting in a Quieter Coach. The PIS scroll will state that Coach G is the Quieter coach.
When the customer clicks into Coach G, the Quieter coach header and purple seats will appear as per display below.
Yes, London North Eastern Railway have been operating a Quieter coach and feedback from customers has been positive.
Nearly 90 per cent of respondents to a Transport for New South Wales in Australia survey on the quieter coach trial said travelling in quieter carriages had improved their overall travel experience.
The Quieter coach will commence from Monday 7th November