Iarnród Éireann Freedom of Information Request Records

2/11/15

10/11/15

IE_FOI_042

IE_FOI_046

IE_FOI_048

1) The basis of the decision taken by the Irish Rail Operative identified in correspondence as being on the Tralee-Dublin train on Saturday 20th February ( not March as mis-stated in Mr. Frank’s letter ) not to restore the booked seats to my grandchildren when these seats were clearly identified as having been reserved and actually occupied by them.

2) The basis for the administrative decision taken by Mr. David Franks by which he declined to accept that Irish Rail had a duty of care to my grandchildren on the occasion referred to above.

3) The basis for the further administrative decision not to acknowledge that a contract existed between Irish Rail and me as a fare payer and that a breach of this contract / tort arose when the contracted identified booked seats were not restored to my grandchildren by the employee of Irish Rail as stated in correspondence.

IE_FOI_055

Copies of the replies that Irish Rail forwarded to TDs in respect to Parliamentary Questions that were forwarded to Irish Rail for direct reply.  I am looking for the replies for the timeframe of 1 January 2016 to 30 June 2016 inclusive

IE_FOI_059

Personal data

IE_FOI_065

All board minutes of Irish Rail executive and board meetings between 01.06.16 - present date

IE_FOI_066

All correspondence between Irish Rail Chief Executive David Franks and the Railway Safety Commission between 01.06.16-present date

IE_FOI_086

All correspondence between Irish Rail CEO David Franks and Minister for Transport Shane Ross. (01/09/16-today's date)

IE_FOI_087

All correspondence between Irish Rail CEO David Franks and the head of the Railway Safety Commission Gerald Beesley. (01/11/16-today's date)

IE_FOI_088

 All board meeting minutes -  All Irish Rail management meeting minutes

IE_FOI_106

Copy of TVM Data showing ticket sales in Kilbarrack Station on 06.07.17 between 07:55-08:10

IE_FOI_117

1) All correspondence, documents, records, internal reports, meetings and recommendations relating to the operation of Rosslare Europort, between January 1st, 2013 to present. To include both written and electronic communications.

2) All correspondence, documents, records, internal reports, meetings and recommendations relating to the relocation of the passenger platform at Rosslare Europort. To include both written and electronic communications.

3) All correspondence, documents, records, internal reports, meetings and recommendations relating to the potential closure of the Rosslare to Gorey stretch of rail line. To include both written and electronic communications."

IE_FOI_129

Any correspondence between the department of transport tourism and sport and Iarnród Éireann regarding the industrial strike on Wednesday November 1st and the planned industrial strikes on Tuesday November 7th, Tuesday November 14th, Thursday November 23rd and Friday November 8th.

IE_FOI_130

I am seeking access to any records held, including but not limited to, email correspondence, reports, memos, internal correspondence or correspondence with state agencies and government departments, including the Department of Transport and National Transport Authority, and records of phone calls. These records should cover the period January 1/2017, to November 1/2017.

I am seeking records in relation to:

1)The financial position in Irish Rail.
2) Concerns, if any raised, about the financial position.
3) Records in relation to the implications (safety, infrastructure, services etc) of under-funding in Irish Rail.

IE_FOI_131

Copy of email correspondence between the designate chairman of Iarnród Éireann and other company directors between Wednesday 25 October and Monday 6 November

IE_FOI_135

Personal data

IE_FOI_138

I wish to request a copy of the minutes of all Irish Rail board meetings since January 1, 2017

IE_FOI_140

Copy of all replies that Larnrod Eireann issued in respect to Parliamentary Questions that were forwarded to them by Dept of Transport, Tourism and Sport for the period of 1 April 2017 to 31 December 2017 inclusive

IE_FOI_141

All records relating to complaints about Irish Rail and/or its website, including but not limited to letters, emails, internal and online correspondence and reports, as well as the nature of these complaints.

All records relating to a possible fault in the Irish Rail website which may have been used to print numerous tickets after only one was purchased and if this exists, the amount of money this may have cost Irish Rail, including but not limited to letters, emails, internal and online correspondence and reports. 

IE_FOI_143

All records held on considerations of the impact of the UK's decision to leave the EU (Brexit) on Irish Rail services.

IE_FOI_151

The amount of FOI requests which Irish Rail rejected, heavily redacted or responded to with a fee of over €1000 & the price of each request over €1000

IE_FOI_155

Details of all recorded incidences of violence on Irish Rail transport, detailing where, when and how many passengers/staff were involved and otherwise affected, over the period from Jan 2017 to date.

All relevant documents including but not limited to minutes, memoranda, unpublished reports and correspondence both internally and between Irish Rail and external bodies including the Dept of Transport, CIE and An Garda Siochana, relating to the issue of violent incidents on Irish Rail transport, over the period from Jan 2017 to date.

Details of the numbers of security staff employed by Irish Rail and how many are in deployment per vehicular miles travelled by Irish Rail passenger trains, since Jan 2018.

IE_FOI_156

All completed internal audit reports carried out by or on behalf of Irish Rail since June 2017 to date.

IE_FOI_163

I would like a copy of all Irish Rail Working Timetables (WTTs) for the timetable period starting December 2017. This does not need to include, for instance, engineering works alterations; just the ordinary timetables.

I would be happy to receive these either in PDF form or in some computer-readable form (or both, if both are readily available), so long as they provide all the information that a working timetable is expected to provide (eg train IDs, non-passenger workings, passing times at junctions, etc.)

IE_FOI_164

'All correspondence, documentation and other records held by Irish Rail since 1st December 2012, with respect of National Transport Authority And Irish Rail, Public Service Contract, Schedule E - Framework Grant Agreement, Clause 5 "Use of Public Transport Infrastructure" to include clause 5 and all subclauses therein of clause 5'

IE_FOI_169

A copy of Child Safeguarding policies for Iarnród Éireann
A copy of Garda Vetting cert of the relevant RPU officer

IE_FOI_172

Personal data

IE_FOI_176

All documents, accounts and correspondence related to the disposal by Irish Rail of €22,582,000 of computer software as listed in the 2017 Annual Report (p64)

IE_FOI_180

Passenger statistics for the 7.09 from Sallins/Naas train station service to Grand Canal Dock since the service began.
I would also like to request the stats for the 06:35 leaving Heuston and arriving in Sallins at 7:04.

I would really appreciate this info, or info as close to this as we could get.
Ifyou also had the information, I would like to confirm that these trains are the same model, the 2800, if I am not mistaken?

IE_FOI_187

1) A complete breakdown of the times that DART services arrived at Pearse station and departed from the starting destination from March 1st 2018 to September 1st 2018. If information for these dates are not yet available then the same timeframe, but for 2017 will suffice.

2) Records or documents relating to the reliability and punctuality of DART services and in cases where trains were late, how many minutes they were late by. For the same dates

3) At Pearse Station there are several signs that display the reliability and punctuality of DART services from 13/08/2018 - 09/09/2018. I am seeking any documents or records that were used to quantify the information displayed on these signs. i.e. What records were used to come to the conclusion that 93.3% of DART services were punctual during this period.
I would prefer to receive this information electronically. I will accept paper copies if this is not possible.

IE_FOI_188

Correspondence and documentation since 2008 concerning:
1. DART carriages 8201/8202/8203/8204/8205 and 8401/8402/8403/8404/8405
known collectively as the 'Alstom' or 'GEC Alsthom' units.

& Correspondence and documentation since 2012 concerning:
1. Commuter railcar carriages 2609, 2701–2724/2726, 2751, 2753, known
collectively as the 2700 units.

IE_FOI_191

Please provide details of any draft timetables and business cases for potential improved timetables for services to Greystones. It does for example seem that it is possible to have 2tph Commuter service as far as Wicklow in both directions at peak or at least this frequency in peak direction, with a 1 train per hour all day service to Wicklow seeming more than feasible. This would take a lot of traffic of the roads and Greystones would see a maximum of 25mins between services at peak, also gaining a significant number of seats to trains that at the moment do not have any space, for a town that is rapidly growing.

I would also ask for any business plan that has been produced for delivering a two track solution between Bray and Greystones and any business plan for a two track and electrification solution between Greystones and Wicklow, which would facilitate a high frequency service. It is presumably feasible to dig a tunnel from Bray to Greystones and the Irish government must have considered this at some time.

IE_FOI_192

Specific legislation or regulations which address or intend to address maximum or safe occupancy or safe
Working loads of carriages used for DART services.
Maximum occupancy of the different types of carriages used for DART services.
Records (dates, locations, findings where they exist) of DART occupancy monitoring by Irish Rail.
Records (dates, locations, findings where they exist) of DART occupancy monitoring by any third parties
including statutory bodies.
Records which pertain to decisions determining the capacity to allocate to individual scheduled DART
services.
Records of any cost benefit analysis and / or risk assessment pertaining to the allocation of capacity to individual DART services.
Records of correspondence between Irish Rail and the Health and Safety Authority since January 2014.

IE_FOI_196

a spreadsheet/database of the number of reported incidents of 'train surfing' recorded by Irish Rail broken down according to year, and according to service/route. This request to cover the period 1 January 2015 to the current date.

IE_FOI_199

I am seeking the release of transcripts of any correspondence or minutes of meetings, internally or with government departments and state bodies, regarding the implementation of extra security on north Dublin Dart services due to anti-social behaviour this year.
Searches of any relevant private email addresses and/or messaging services should be considered when processing this request.
I would appreciate the release of this information in electronic format if possible. Please don't hesitate to contact me if you need me to clarify any aspect of my request.

IE_FOI_213

• 1. A copy of your current unit diagrams. I would like the unit diagrams showing all services and all days of the week.

• 2. A copy of your current working timetables. I would like the working timetables showing all services and all days of the week.

• 3. A copy of a list showing how many carriages that each service that you operate is scheduled to be formed of. I would like the lists showing all services and all days of the week.

• 4. A copy of your current stock list showing all locomotives, carriages, wagons, diesel multiple units, electric multiple units, that you currently own. I would like the list to show the locomotive numbers, carriage numbers, wagon numbers, diesel multiple unit numbers, electric multiple unit numbers, and also the current status of each stock.

IE_FOI_216

A copy of all the replies that Irish Rail sent to TDs in respect to Parliamentary Questions that were referred from the Department of Transport, Tourism and Sport to Irish Rail for direct reply in the year 2018.

IE_FOI_223

All correspondence sent to and received from the Land Development Agency. 1 August 2018 to present, 31 January 2019

IE_FOI_227

• A copy of the affidavit CIE received from the previous owner Mr. Rory Martin • Historical records of users of level crossing xm024 from the IRRS (Irish Railway Records Society) and the House of Lords in London • Correspondences between CIE and the previous owner Mr. Rory Martin • The letting agreement between CIE and the current neighbour/farmer who is grazing the ground belonging to CIE

IE_FOI_230

Records confirming that the ticket validation gates were not in operation in Clontarf Road DART Station on 07/02/19 between 08:20-08:30 and CCTV of same if avaIlable

IE_FOI_241

Meeting minutes, notes, records and correspondence pertaining to any consultation between Fingal County Council and/or their agents DBFL Consulting Engineers and Irish Rail regarding the proposed Royal Canal Urban Greenway project.
I understand that the 'recent' consultation took place prior to April 2019 and involved your structural engineer, Mr. Nick West.

IE_FOI_247

All internal correspondence relating to Wifi on Irish Rail train services within the last six months. * The number of arrests made in relation to incidents which occurred on Irish Rail trains from April 2018- April 2019.
* The number of anti-social incidents reported on Irish Rail trains from April 2018- April 2019 and the nature of these arrests.

IE_FOI_249

• Meeting minutes and emails relating to the decision to cut hedgerows beside train tracks in April 2019.
• Meeting minutes about most recent changes to the Northern Commuter timetable, and any reports on the subsequent impact of those changes

IE_FOI_252

Details of all reported antisocial behaviour on Irish Rail services in 2018 and 2019, up to May 9, including breakdown by route.
Details of Irish Rail actions/responses to these incidents.
Correspondence between Irish Rail management/board and NTA management/board regarding antisocial behaviour policies/procedures,M266including emails, memos and minutes of meetings.

IE_FOI_253

• Full copy of the briefing document detailing terms of reference and deliverables for the Western Rail Corridor Extension Financial Economic Appraisal, this document would have been given to consultants EY DKN at the time of their appointment to carry out this project at the beginning of April 2019
• Copy of all correspondence between Irish Rail and consultants EY DKN (emails and correspondence) in the period March 1st 2019 – until todays date of this email May 9th 2019
• Copy of minutes of meetings between Dttas and Irish Rail at which the Western Rail Corridor Financial and economic appraisal was on the agenda from January 1st 2019 – to todays date.

IE_FOI_256

1. Any draft versions of the scope of services document exchanged between the dttas and Irish Rail over the period October 1st 2018 and todays date
2. Any correspondence in relation to the draft document and final document relating to the scope of services for the Western Rail Review Project as internal correspondence within Irish rail, documentation and communication between the Dttas and Irish Rail in relation to said document
3. Any communication and correspondence that may exist between any departmental member or Minister of the department and Deputy Sean Canney in relation to the Western Rail Corridor Review and or the scope of services document
4. All of the above to cover the period October 1st 2018 and todays date
1. Any draft versions of the scope of services document exchanged between the dttas and Irish Rail over the period October 1st 2018 and todays date
2. Any correspondence in relation to the draft document and final document relating to the scope of services for the Western Rail Review Project as internal correspondence within Irish rail, documentation and communication between the Dttas and Irish Rail in relation to said document
3. Any communication and correspondence that may exist between any departmental member or Minister of the department and Deputy Sean Canney in relation to the Western Rail Corridor Review and or the scope of services document
4. All of the above to cover the period October 1st 2018 and todays date

IE_FOI_258

copy of the the minutes of all Irish Rail board meetings since July 1 to date

IE_FOI_259

A copy of all correspondence and meeting minutes between members of Irish Rail, at principal officer level and above, and representatives of the National Transport Authority and the Department of Transport, Tourism and Sport relating to the decision to not proceed with the refurbishment of 14 two carriage Class 2700 train sets in the time period between November 1st 2018 and March 15th 2019

IE_FOI_260

• The total number of incidents reported to Irish Rail at level crossings in Longford, Leitrim, Roscommon or Westmeath in 2017, 2018 and to date (June 6th) in 2019
• The location and nature of the incidents in each of the years 2017, 2018 and 2019 to date
• The total cost of damage caused in each incident and the cost of repairs
• Any report or audit compiled by Irish Rail following an incident at the level crossing in Castlerea in Roscommon this year
• Details of any prosecutions taken against individuals for damage done at level crossings in 2017, 2018 or 2019
• The total number of incidents reported to Irish Rail at level crossings in Longford, Leitrim, Roscommon or Westmeath in 2017, 2018 and to date (June 6th) in 2019
• The location and nature of the incidents in each of the years 2017, 2018 and 2019 to date
• The total cost of damage caused in each incident and the cost of repairs
• Any report or audit compiled by Irish Rail following an incident at the level crossing in Castlerea in Roscommon this year
• Details of any prosecutions taken against individuals for damage done at level crossings in 2017, 2018 or 2019

IE_FOI_261

Census information for the DART and fare evasion statistics for Irish rail if possible.

IE_FOI_267

A copy of ‘Record of Processing Activities’

IE_FOI_277

I'm looking for a copy of your 'Record of Processing Activities'.

IE_FOI_287

• Any documentation which relates to Dart cancellations for “operational problems” between 19th August 2019 and today’s date.

IE_FOI_288

• All correspondence between Irish Rail and the Commission for Railway Regulation, 1 January 2018 - 29 August 2019.

• All correspondence sent and received by Jim Meade referencing overcrowding, 1 January 2018 - 29 August 2019. Please send this information in digital form where it is saved as such.

IE_FOI_289

• All correspondence between Irish Rail and the Railway Safety Commission referencing overcrowding, 1 January 2018 - 29 August 2019.

• All correspondence between Irish Rail and the Railway Accident Investigation Unit referencing overcrowding, 1 January 2018 - 29 August 2019.

IE_FOI_296

• All correspondence between Irish Rail and the Department of Transport regarding overcrowding on trains since 1 June 2019.

IE_FOI_301

A copy of the minutes of the board meetings of Irish Rail in the years of 2018 and to date in 2019

IE_FOI_305

full unadulterated copy of any economic assessment draft reports or final reports submitted to Irish Rail

IE_FOI_309

All correspondence between Irish Rail and the Railway Safety Commission referencing overcrowding or capacity - 1 January 2018 - 31 December 2018.

All correspondence between Irish Rail and the Railway Accident Investigation Unit referencing overcrowding or capacity - 1 January 2018 - 31 December 2018

IE_FOI_315

copies of all correspondence received by Irish Rail from politicians or members of the public with regard to the peaktime.ie website service.
I would prefer to receive this information electronically, ideally in its original electronic format.

IE_FOI_318

Minutes of all Irish Rail board meetings since that held on 25 Oct 2017 to the most recent.
Minutes of all meetings of Irish Rail's Executive Group since that held on 25 Jan 2017 to the most recent

IE_FOI_323

I wish to request a copy of any minutes of Iarnród Éireann board meetings from June 1, 2019 to date

IE_FOI_329

All correspondence between Irish Rail and the Railway Investigation Unit referencing overcrowding or capacity - 1 Jan 2016- 31 Dec 2019 (excluding 2018)

IE_FOI_330

Under the FOI Act 2014, I am seeking the following:
- copies of the minutes of any meetings held by Irish Rail as part of its involvement with the Dublin Uefa Euro 2020 Local Organising Structure.
- copies of notes of any meetings taken by officials from Irish Rail during their attendance at meetings of the Dublin Uefa Euro 2020 Local Organising Structure.
- copies of any briefings/submissions prepared for the board/management of Irish Rail relating to its involvement in the Dublin Uefa Euro 2020 Local Organising Structure.
All three parts of this request to cover the calendar year 2019 only.
I would prefer to receive this information electronically, ideally in its original electronic format.

IE_FOI_333

Request for the minutes of all Ianrod Eireann board meetings since January 2019.

IE_FOI_338

IE_FOI_343

1. All minutes of the Irish Rail Executive Management Meeting which mention my name (“Dermot Mills”) from 1/1/2012 to date.

2. All minutes of the Board of Irish Rail and the minutes of the Executive Board which mention Protected Disclosures from 1/1/2012 to date.

3. All minutes of the (former) Irish Rail Audit Review Group and all minutes of the (current) Audit Risk and Review Group that mention my name (“Dermot Mills”) from 1/1/2012 to date.

IE_FOI_344

IE_FOI_346

All minutes of The Audit Review Group that mention ‘Protected Disclosures’ from 1/1/2012 to date

IE_FOI_349

All correspondence between the CIE Group and any other body, public or private, in relation to planned or tentative alterations and developments of part of or entirety of Cobh Railway Station, Cobh, Co. Cork.

Communications between IÉ & the NTA regarding the refund of annual (Taxsaver) tickets following the imposing of lockdown on 12th March 2020 * Minutes of meetings of IÉ management team to discuss the refund of annual tickets *Proposed timeline for customer communications and refunds/extensions

IE_FOI_373

A spreadsheet/database of the number of reported incidents of 'train surfing' recorded by Irish Rail broken down according to year, and according to service/route. This request to cover the period 1 January 2018 to the current date.

Copy of all correspondence between Jim Meade & Barry Kenny and any other parties in relations to emails sent by requestor to both offices on 17th April & 1st May 2020

A copy of all the replies that Iarnrod Eireann sent to TD's in respect of Parliament Questions in the years 2019 and to-date in 2020

Records of correspondence between Irish Rail and the Department of Transport, Tourism and Sport in relation to funding due to Covid-19 from February 2020 to June 2020

Update on publication scheme

All correspondence regarding the Tralce & Fenit Railway line

1. Correspondences between the Rail Delivery Group UK and Irish Rail regarding ventilation on trains in relation to the aerosol spread of Covid-19 onboard

2. Correspondences between the The European Centre for Disease Control and Irish Rail regarding ventilation on trains in relation to the aerosol spread of Covid-19 onboard 

3. Correspondences between the the World Health Organisation and Irish Rail regarding ventilation on trains in relation to the aerosol spread of Covid-19 onboard

A copy of any minutes of Iarnród Éireann board meetings from January 1, 2020 to date

1. A transcript of the aural portion of the conference, including the presentation and Q&A session.

2. A transcript of the online chat box that was used concurrently with the webinar.

1. Any internal correspondence/memos/briefings/minutes of meetings relating to the Dart expansion project from January 2020 until November 11th.

2. Any correspondence/memos/briefings/minutes of meetings between Irish Rail and the Department of Transport or its Minister relating to the dart expansion project from January 2020 until November 11th.

Personal data

Personal data

Copy of all correspondence between IE & their agents, Port of Cork Company and their agents, Cork County Council and Cobh Municipal District from 1997-present day with regard to any aspect of Ownership, Development and/or Maintenance of any part of Cobh's Deepwater Quay including Cobh Cruise Terminal and Five Foot Way adjacent to Cobh Rail Station

Copies of any correspondence received from members of the public and/or organisations, groups with regard to the Irish Rail birdsong project (referenced in the following article: https://www.thejournal.ie/songbird-irish-rail-stations-5268390-Nov2020/)

1. How many passengers used ennis train station for the years 2017-2020 inclusive? 

2. How many passengers used the ticket machine available at ennis train station for the above years? 

3. How many penalties were issued by Irish Rail for failure to produce a valid ticket for passengers whose journey originated in Ennis station, for the above years, broken down by month? 

4. How many penalties were issued by Irish Rail for failure to produce a valid ticket for passengers whose journey terminated in Ennis station, for the above years, broken down by month?

1. A list of the steering/advisory group members of Rosslare Europort

2. Any note regarding criteria for appointment/selection of persons to the steering/advisory group 

3. List of Rosslare Europort Board Members

4. Any correspondence regarding the elevated walkway and gangway structures linking Rosslare Europort terminal with Berth 3 dated 2020 or 2021

All correspondence written and received relating regarding the “double track” line for from the Oranmore to Athenry line

Copy of the minutes of Irish Rail board meetings between July 2019 and May 2021

A copy of the Safety incident report database/spreadsheet used by Irish Rail to record reported incidents covering the period 1 May 2020 to 31 April 2021

1. Correspondence to and from Louth County Council in relation to the Louth Development plan objective of reopening Dunleer Railway Station.

2. Any Correspondence in relation to the reopening of Dunleer Railway Station Any internal meetings, reports or files in relation to the reopening of Dunleer Railway Station.

Copies of documents and correspondence between Irish Rail and Eirgrid (all mediums) regarding the use or feasibility of using, the soon to be developed Greenway (old railway line running between Youghal and Cork City) for the proposed route of Cabling, used for the Celtic Interconnector.

KPIs as given to the board of Irish Rail in relation to lifts. This request is to cover the period 01 January 2016 to the date of receipt of this request

Copy of any minutes of Iarnród Éireann board meetings from October 1, 2020 to date

Copy of Irish Rail's board meeting minutes between April and June 2021

A copy of all accessibility audits of train stations as mentioned in TII Oireachtas Statement in June 2021 (LINK).

A copy the replies Larnrod Eireann issued in respect of Parliamentary Questions sent to them by the Department of Transport. I'm looking for the replies for the period of 1st September 2020 to 28th June 2021 inclusive

Meeting minutes, notes, records and correspondence pertaining to any consultation between Fingal County Council (or agents on their behalf) and Irish Rail regarding the proposed Royal Canal Urban Greenway project between Castleknock and Clonsilla. This request to cover the period 1 Jan 2019 to date of receipt of the request.

IE_FOI_026

All documents and correspondence related to complaints made about Irish Rail services by the public in 2015. - spoke to PH on 25/1/16 S15(1c) agreed to alternative proposal

IE_FOI_028

A full list of items recovered from trains that were either lost or forgotten by passengers between January, 1, 2015 and January, 1, 2016. This list should include, if possible, the dates on which they were found and the services in which they were found on.

IE_FOI_035

Details of conversation regarding booking for return fare Dublin/Cork Ticket Ref: 30714717030

IE_FOI_041

1) The total number of complaints issued to Irish Rail from the 1st of January 2013 to the 31st of December 2015.

2) The individual # of complaints issued to Irish Rail in each calendar years from 2013-2015

3) The number of complaints in each particular category listed on Irish Rail's feedback form issued to IE in 2015

4) the % of IE services that ran on time from  1/1/15 - 31/12/15

IE_FOI_044

Copies of all complainst lodged by members of the public with Irish Rail in 2015 and to date in 2016

IE_FOI_045

Copies of all correspondence received via Irish Rail's customer feedback channels relating to anti-social behaviour in 2015 under the following headings: * Disorderly passengers * Intimidation * Vandalism * Theft * Assault * Alcohol/Smoking Policy * Station Condition * Noise

IE_FOI_047 

1) Policy on persons travelling without a ticket

2) Also documentation which states fines for customers who do not have a ticket on board of the train

3) Copies of the notices placed at the Carlow Train Station

IE_FOI_051

details of complaints relating to disability access to your rail services. * details of the amount of complaints Irish Rail received over the past five years that relate to impeded access for disabled passengers

IE_FOI_056

1) Records of all incidents of trains not running on time in 2015 and 2016. I would like a number of trains delayed a) one to two hours and b) over two hours.

2) In cases of delayed trains, breakdown of how many refunds were given.

3) For delays of 1-2 hours, details on how many vouchers of 50% of the fare were given.

4) In cases of delayed trains of over 2 hours, details of how many vouchers of 100% were given to customers. 

IE_FOI_057

1) The number of FPN's Iarnrod Eireann issued to persons for hot having a ticket upon request in years 2013-2015 

2) The number and % of FPNs that were issued in each of those years that have been paid and are deemed to be closed by IE

3) The number and % of cases where IE have taken legal action against persons who refused to pay the FPN in each of the years mentioned above

4) The number of FPNs that IE have issued to date in 2016 and the number still ongoing as of 13/07/16

IE_FOI_064

For the last 12 months:

1) Copy of complaints made by passengers to Irish Rail regarding its on-board Wi-Fi.

2) Copy of any email or other correspondence between Irish Rail, Fleet Connect and Nomad Digital pertaining to complaints made by passengers

3) Discussions among the three parties regarding other technical issues and their repair. 

IE_FOI_072

The complaints sent about the top three most used Irish Rail routes in 2016. 

IE_FOI_073

1) # of complaints of anti-social behaviour in 2016 with breakdown of railway line/station

2) Copy of all complaints (redacted) that relate to Dublin/Westport, Dublin/Galway and Dublin/Sligo

IE_FOI_075

The complaints Irish Rail received about anti-social behaviour on the top three most used Irish Rail routes in 2016 : * Dublin/Cork * DART * Longford/Maynooth/M3

IE_FOI_079

details of how many people use the online "reserve seat only" facility on IE train services inclusive of all routes on a daily and yearly basis

IE_FOI_080

A list of complaints Irish Rail received from members of public regarding Larnrod Eireann services and a copy of the reply Irish Rail issued in respect to each of the complaint received. Please excluding any information that is deemed personal and or confidential. I am looking for the information for the period of 1 January 2015 to date in 2017

IE_FOI_093

Request copies of all the antisocial behaviour complaints  that Irish Rail has received relating to the Dublin-Westport line since January 1, 2016. 

IE_FOI_095

Personal data

IE_FOI_097

Information on, when and whom was involved in the making of the decision to change the way customers with an online ticket, who suffered a delay of over 1 hour to their train journey arrival time, had their compensation changed from a cash refund back to the card used to make their purchase, to Travel Vouchers of the same face value or a cash alternative of 50% of the Travel Voucher face value

IE_FOI_099

A copy of all antisocial behaviour complaints that Irish Rail has received in connection with the Dublin-Galway line since January 1, 2016. 

IE_FOI_103

All items added to the list of lost and found discovered on Irish Rail services between 1 June 16 and 31 May 17 - split by service on which each item was found, the date and whether or not it was claimed

IE_FOI_108

1) The # of reports of anti social behaviour or train passengers in the past 3 years (2014-2017)

2) The nature of the alleged behaviour as outlined in the reports

IE_FOI_109

A list of all the compensation payments made to passengers on 
(a) Dublin-Sligo (b) Dublin-Galway (c) Dublin-Westport lines made since February 1st 2016

• Details of the size of the payment
• The nature of the reason for award
• The date on which the payment was made
• The date on which the incident (reason for compensation) took place"

IE_FOI_111

 The number of Passengers that have used each DART station and each station out as far as Maynooth and Drogheda Stations in the years 2014, 2015, 2016 and to-date in 2017

IE_FOI_115

The amount of, and where possible correspondence relating to and reasons for, complaints made regarding any Irish Rail service to or from Limerick Colbert station in 2013 - 2017, up to the date of this request.

IE_FOI_116

Could you please tell me the number of people who passed through Shankill Dart Station each year between 2013-2017? Or alternatively, the average number of people per week/month who pass through Shankill Dart Station

IE_FOI_118

All relevant documentation relating to:

1) Number and nature of successful appeals by passenger’s claiming that they had been unfairly charged /fined for failure to pay their dart fair over the last twelve months (current date October 29th 2017)

2) Details of appeal body that reviewed my appeal including list of people and title on the appeals body, scope of the appeal process and details of how their decision was made."

IE_FOI_120

I request access to the most recent records regarding complaints made by passengers about Irish Rail services and employees. This is a non-personal request. 

IE_FOI_121

I am writing to you in relation to an accident which occurred on 22 September (last Friday). My train journey was delayed a number of hours due to the train hitting a number of cattle. The damage to the train forced us to change trains to get to Portadown with a lengthy delay. Could you please provide me with the full details of this as the impact seemed quite harsh as I was in the front carriage and it forced the train to come to an emergency stop?

In addition, my train on 25th of September was suppose to arrive in Connelly at 9.00 am and didn't arrive to 9.28 am due to a broken down train ahead at Connelly station, could you please confirm this with me as I was very late for work and this has not been the first time I have been late in the past few weeks due to engine problems etc so I would like some confirmation to provide to my work.

My train this morning was also delayed due to an engine fault to Dublin by an hour!

Could I have confirmation of this too.

IE_FOI_122

1) Incident reports of anti-social or criminal behaviour on Irish Rail and Dart

2) Internal reports or statistical information on safety and security issues on Irish Rail and Dart"

IE_FOI_123

I would like to request a copy of all complaints received by Irish Rail in relation to the stations listed below since January 1 2017

• Carrick-on-Shannon
• Roscommon
• Longford
• Athlone
• Boyle
• Castlerea
• Edgeworthstown

IE_FOI_124

"I AM CONTACTING YOU TO INQUIRE ABOUT THE PROCEDURE OF ISSUING A FIXED PENALTY NOTICE.      

1) IS THIS ISSUED ON THE SPOT?
2) IF NOT, WHAT INFORMATION DOES THE INSPECTOR REQUIRE TO ISSUE ONE
3) HOW IS THIS INFORMATION OBTAINED? 
4) HOW IS THE CUSTOMER PROTECTED WITH REGARD TO DATA PROTECTION?

I WOULD APPRECIATE IF YOU WOULD ANSWER THE ABOVE QUESTION AS I HAVE SEARCHED THROUGH THE IARNRÓD ÉIREANN WEBSITE AND I CANNOT FIND THE ANSWERS.   

IE_FOI_126

Documents relating to customer complaints from 2015-present.

IE_FOI_128

I would like to request a figure for the number of noise complaints made to Irish Rail has received in relation to noise complaints since 2012, with a year-by-year breakdown of the figure if possible.

I would also like to request any transcripts of written complaints regarding the same between January 1 2016 and the present date.

IE_FOI_132

The raw data pertaining to the arrival and departure times of all services for this calendar year
I just want a copy of the raw data so I can see what percentage of trains are actually late. I take it that this information is freely available? So all I'm looking for is the raw data with which these facts are based upon.

IE_FOI_133

Would it be possible to receive the 2016 figures regarding complaints about Irish Rail services and their staff.

IE_FOI_148

I would like to know the total passenger traffic on Hehston/Waterford route for 2016 and 2017 and the % change

IE_FOI_149

"How many complaints did Irish Rail receive in relation to the Westport-Dublin line in 2017?

Can you outline the types of complaints received?

Did Irish Rail respond to the complaints and what where the types of responses?"

IE_FOI_150

The amount of money spent by Irish Rail on refunds to people who requested them due to standing on trains despite pre-booking a seat

IE_FOI_153

1. The number of reported incidents of verbal assault, physical assault, robbery, and public disorder, recorded on Irish Rail trains, broken down by each of the given categories, from 2014 to 2018.

2. The number of complaints received by passengers broken down by all categories recorded from 2014 to 2018.

3. The headcount of Irish Rail security guards/staff employed in each of the years, 2014 to 2018.

4. The Irish Rail budget for security in each of the years, 2014 to 2018.

IE_FOI_157

All complaints of overcrowding on the Dublin/Sligo line since 1st January 2017

IE_FOI_158

I am requesting the following information on Fixed Payment Notice specifically regarding DART trains:

1. The number of Fixed Payment Notices issued on the DART line from 2010 to the end of 2017, broken down year by year.

2. The amount of revenue generated from these Fixed Payment Notices broken down year by year from 2010 to the end of 2017.

3. A list of the offenses each Fixed Payment Notice was issued for broken down by year, and the number of monies in euros.* (ie 'X' people were fined 'Y' euro in 2011 for 'Z' Offence)

4. How many Fixed Payment Notices were issued for being in breach of the 'feet on seat' rule specifically from 2010 to the end 2017 - I would like to have this information broken down year by year and separated by how many were handed out in total.

5. How many 'feet on seat' Fixed Payment Notices were paid and how many were successfully challenged broken down by each year from 2010 to the end of 2017.

6. The total amount of money collected from 'feet on seat' Fixed Payment Notices broken down by each year from 2010 to the end of 2017.

IE_FOI_159

All complaints of overcrowding on the Dublin to Sligo line since 1st January 2017 for last year.
I wish to use this information in the new Clare Age Friendly Strategy 2018-2022. If you did have such a figure could you also give me your overall passenger numbers for 2017 so I could illustrate the % of older people using Iarnród Éireann?

IE_FOI_160

How many complaints of antisocial behavior did Irish Rail receive in relation to the Westport-Dublin line in 2017 and up to the end of April 2018?
Can you outline the types of complaints received?
Did Irish Rail respond to the complaints and what where the types of responses?

IE_FOI_165

All complaints received by Irish Rail from customers, dating back to June 2017.

IE_FOI_166

the amount of complaints made about IE and if possible a btrakdown of these for 2017 and the first 6 months of 2018

IE_FOI_167

CCTV footage 03/05/18 from Connolly Station, and Mullingar Station

IE_FOI_170

The number of complaints made against Irish Rail in relation to Cork routes or stations, and the nature of these complaints for 2017 and the first 6 months of 2018.

IE_FOI_173

1) The number of fines issued by Irish Rail to passengers caught with their feet on seats in the years 2016, 2017 and to-date in 2018 2) Of the number of fines issued by Irish Rail, the number of that were paid in full within the timeframe and the case is therefore closed in the years in question

IE_FOI_178

Copy of all antisocial behaviour complaints for 2017 on Dublin-Sligo line

IE_FOI_182

Under the Freedom of Information Act 2014, I kindly request the following data on The Western Corridor Phase 1 project, between Ennis and Athenry. (1) Since 2008, can you provide monthly statistics on the number of passengers using the rail service:
a. Between Ennis and Galway
b. Between Galway and Athenry
(2) For each month can you provide the data regarding single versus return journey passengers
(3) Can you also define per month what fares were paid (Full fare, Student, OAP, other)
(4) Can you indicate in any month period when special fares were established to encourage
(5)passenger growth?How much was the incentive per passenger and how much did this grow passenger numbers. (6) Was this growth sustained after the subsidies were removed?
(7) Can you provide details on the total cost of the project to reopen the Ennis to Athenry line (All Capital and Expense combined) (8) Can you advise how much this line is costing to run annually (Capital and expense) a. Ennis to Galway
b. Galway to Athenry (9)What is the total cost of Government subsidies that are required annually to keep the Ennis to Galway, and the Galway to Athenry line viable (to keep it a break-even point)
{lO)What is the total full fare passenger number per day required to keep the rail lines viable
{Viable being fully operational and self-sustainable without any Government subsidies) a. Ennis to Galway
b. Galway to Athenry (11) ln the medium term to long-term plan for Irish Rail (5 to 10 year strategy) is there a plan to reopen the rail line between Athenry and Claremorris?

IE_FOI_183

Incident reports of anti-social behaviour on IrishRail and dart
Internal reports on statistical information on safety and security issues on IrishRail and dart.

IE_FOI_189

Documents pertaining to customer complaints on the rail services in Ireland for 2017 and to date 2018

IE_FOI_190

I am first seeking the figure for the number of disorderly passengers on Irish Rail trains across all routes between January 1st 2017 and September 1st 2018. I would also like to receive a breakdown of that number of disorderly passengers to detail the amount on each route. Finally, I wish to seek specification on what disorderly conduct made up the figure.

Secondly, I am seeking the figure for the number of staff recruited by Irish Rail between September 10th 2017 and September 10th 2018.

IE_FOI_194

1. How many train related deaths have occurred since 2010?

2. The number of Irish Rail drivers who have arrived to work under the influence of drugs or alcohol? What disciplinary measures took place?

3. How many motor drivers have driven through level crossings that you have a record of?

4. How many staff members have been assaulted while on duty?

5. How many people have bought a student ticket but have been found to not have a student card? How many fines have there been as a result of this? How many fines remain unpaid?

IE_FOI_195

The number of cars clamped by parking enforcement employed by Irish Rail in each of the stations below for the years 2016.2017,2018 year to date and the amount accrued from clamping in each year. *Mallow *Midleton *Cobh *Cork Kent *Charleville

IE_FOI_197

I am seeking the release of data related to the amount of money raised through clamping at train stations around Ireland between November 1 2017 and the present date, specifically:
• How much money was made at each station
• The amount of money made each month
• How many drivers were prosecuted for removing vehicle clamps
• Whether any cars were towed/impounded over non-payment of clamping fees
I would appreciate the release of this information in electronic format if possible. Please don't hesitate to contact me if you need me to clarify any aspect of my request.

IE_FOI_198

I am seeking the release of transcripts of complaints made to Irish Rail about clamping at train stations around Ireland between November 1 2017 and the present date.
I would appreciate the release of this information in electronic format if possible. Please don't hesitate to contact me if you need me to clarify any aspect of my request.

IE_FOI_201

Under the FOI Act 2014, I am seeking the following:

The number of staff let go by Irish Rail or contractors under Irish Rail's employment, across Ireland, on a monthly basis since January 2017.

The number of staff let go annually near the end of the summer, since January 2016, as their contract ends.

I would prefer to receive this information electronically, preferably in its original formatting and tabular form.

IE_FOI_202

Under the Freedom of Information Act 2014 I request:
• A copy of all complaints made regarding passenger conduct on Irish Rail services between October 31st 2017 and November 1st 2018.
• The number of passengers that had to be removed from services over alcohol related incidents between October 2017 and November 1st 2018
• The number of and details of anti-social incidents onboard the service and the services on which they occurred between 31st October 2017 and November 1st 2018.
• The cost of removing graffiti from Irish Rail services and Dart Services between October 31st 2017 and November 1st 2018

The documents can be sent to me via email in either PDF or .doc format.
Please let me know if you have any queries.

IE_FOI_204

• Copy of all complaints submitted to Irish Rail from 1 January 2018 to date in relation to the # of complaints made by passengers regarding:
o Burglaries
o Assaults
o Verbal Assaults
o Theft
• Copy of any correspondence sent in reply to these complaints

IE_FOI_208

Under the Freedom Of Information Act can you please provide me with the most up date recent annual station usage statistics that you have for each and every railway station.

I am looking for statistics that show the total amount of passengers (ie total amount of entries and exits combined) per year at each station. I would like the most recent statistics for a twelve month period that you have available.

I know that in Northern Ireland and in England/Scotland/Wales they provide this but i have been searching online and there doesn't seem to be anything similar for here in Ireland. Here is an example of the sort of thing i am looking for:

• Northern Ireland Railways - https://www.whatdotheyknow.com/request/518356/response/1241467/attach/3/NIR%20Footfall%201718.xlsx?cookie_passthrough=1

• England/Scotland/Wales - http://orr.gov.uk/__data/assets/excel_doc/0012/26130/estimates-of-station-usage-2016-17.xlsx

So anything that's like that but for all Iarnrod Eireann stations is what i am requesting.

IE_FOI_209

Personal data

IE_FOI_215

*Passenger numbers on the following routes for 2017 & 2018 - Dublin-Cork, Dublin-Galway, Dublin-Waterford and Dublin to Befast, Sligo, Rosslare, Tralee, Limerick and Westport. * when will IE be placing the order for new EMU and Bi-Mode trains and the class 22000 coach order. * Can you confirm that IE are going to be leasing British Rail Class 170/185

IE_FOI_217

start and end of trips per group of passengers from detected bus/luas/dart stop/station with days and time

IE_FOI_218

All complaints received by Irish Rail in relation to the DART service in 2018 & 2017

IE_FOI_220

frequency of services on passenger and cargo services on the Irish rail network, for the northern and western regional assembly.
Could you please provide a breakdown for these services, but broken down by each section. ie cork(kent) - mallow, Mallow - Limerick J, Sligo - Longford, Longford, Dublin (Connolly), etc.

IE_FOI_221

The amount of cars clamped by Apcoa on Irish Rail operated land in each of their stations nationwide for the years 2018, 2017 and 2016 and the amount accured for Irish Rail from the contract in each year, in tabular form.

IE_FOI_224

The total number of complaints that Irish Rail received in relation to the Westport-Dublin line in 2018 * to include a copy of 40 of the complaints with all personal and identifying information redacted, accordingly

IE_FOI_225

Copies of all written complaints received by Irish Rail in relation to its Galway services and stations during 2018.

IE_FOI_228

• The number of complaints Irish Rail received in 2018
• The number of complaints Irish Rail received in 2017
• The nature of the complaints received in 2018 and the routes they were related to
• The nature of the complaints received in 2017 and the routes they were related to
• The number of complaints Irish Rail responded to in 2018
• The number of complaints Irish Rail responded to in 2017
• Any actionable outcomes or responses carried out by Irish Rail following the receipt of complaints in 2018 and 2017

IE_FOI_229

A copy of complaints made by passengers to Irish Rail, through email, regarding its on-board Wi-Fi, between the period of Jan 1 2018 and Dec 31 2018.

IE_FOI_234

The amount of cars and motor vehicles clamped by an operator in the years 2016,2017,2018 and 2019

IE_FOI_235

1) The amount complaints made by train passengers concerning the behavior of other
passengers each year since 2015.
2) The amount of complaints by train passengers concerning Irish Rail staff every year since
2015.
3) The amount of complaints made toIrish Rail about the train service every year since 2015
4) The reasons given for said complaints.
5) The routes on which these incidents took place.

IE_FOI_240

A breakdown of all costs incurred by Irish Rail (between January 1, 2008, and April 3, 2019) in respect of Westmeath County Council's proposed development of the so-called 'Railway Field Road', adjacent to the Crescent junction, in Athlone.

This breakdown should include, but is not limited to, all design costs, legal fees, consultants' fees, arbitration costs and land transfer costs incurred to date as a result of this proposed development.

IE_FOI_244

Copies of all passenger behaviour complaints made to IrishRail for the DART service in 2018 * Copies of all staff complaints made to Irish Rail for the DART service in 2018

IE_FOI_246

I require under FOI the breakdown for 2018. Of the 387,408 users of the Limerick Galway line how many journeys were made on the Ennis/Athenry line.
My understanding is that Irish Rail have provided this breakdown to the Department since the line (Ennis/Athenry) was opened, so the figures should be readily
Could you please provide me with the full 2018 breakdown.
In addition I require to know the number of passengers that have used Oranmore Station since it was re opened. I require the figures on an annual basis, I am sure user figures for new facilities are collated by Irish Rail and probably reported to both the Department and NTA. I would like a clear statement on number of passenger journeys from Oranmore station to Galway and return since the station was re-opened I am sure Irish Rail will have these figures on file.

IE_FOI_248

Records of the number of antisocial behavior complaints that Irish Rail received last year in relation to the Westport-Dublin line.
Also, a copy of the complaints, with all personal and identifying information redacted accordingly.

IE_FOI_250

of transcripts of complaints of anti-social behaviour from passengers on the DART between 1 June 2018 and the present date.

IE_FOI_251

* How many incidents involving payment card fraud (incl contactless) have been recorded on the railway network owned/operated by, or branded by. IÉ. Figures to be broken down year by year from 2014 -2018 * How many incidents involving payment card fraud were referred to An Garda Siochana, in the times frames above? * If recorded, please provide an average loss per incident per year and a total loss each year in the time frames above.

IE_FOI_255

i) Income derived from FPN payments for years ending December 31st 2017, 2016 and 2015
ii) Number of FPN notices issued in 2017, 2018 and 2019 to date
iii) Number of FPN notices successfully appealed 2017, 2018 and 2019 to date.
iv) Number of FPN notices not paid for 2017 and 2018.
v) Number of successful convictions for non-payment of FPN’s for 2017, 2018.

IE_FOI_262

• The total number of complaints of racial abuse that Irish Rail received last year, and a copy of all of the complaints.
• The total number of complaints of racial abuse that Irish Rail has received so far this year, and a copy of all of the complaints.

IE_FOI_263

the number of people who were evicted/ordered to leave trains (a) last year and (b) this year, along with the reason why the passenger was removed in each case. 

IE_FOI_266

I would like to request a copy of all antisocial behaviour complaints that Irish Rail has received on the Dublin-Cork line since January 1, 2018.

IE_FOI_269

• The number of complaints, accidents or incidents involving the Craughwell railway crossing, Galway to include , but not limited to , complaints in relation to the condition of the road surface, the adequacy of the signage and the risks for the last five years.
• Details of any works carried out at this location during the last five years.

IE_FOI_275

I am looking to find the maximum capacity for trains servicing the Maynooth to Dublin Connolly line at present. I am also looking to find out if you can tell me,
• The average passenger numbers for these trains during morning services, principally the 7:15, 7:30, 7:45, 7:55, 8:10 and 8:18am
• The number of passengers (on average) using Maynooth, Leixlip Louisa Bridge and Leixlip Confey stations during these same times.
• Any planned increases in capacity or frequency for these stations in the future and the time lines involved.

IE_FOI_280

A copy of all complaints about station facilities and station condition that Irish Rail has received this year. 

IE_FOI_281

1.) All written and emailed appeals against fixed payment notices for DART and Dublin commuter routes for the years 2016, 2017 and 2018

2.) The amount of revenue generated from fixed penalty notices on DART and Dublin commuter routes for the years 2016, 2017 and 2018

IE_FOI_283

Copies of complaints from the beginning of 2018 until this date (23rd August 2019)broken down according to route and according to category i.e. anti-social behaviors, overcrowding, delayed/cancelled service etc. Preferably in its original electronic format.

IE_FOI_284

A copy of any information you keep about me on computer, electronic or in manual form to include but not limited to my Personnel File; Disciplinary process commenced in January 2019 and subsequent appeal; emails/memos/letters in which I am mentioned by name or by title; any complaints in which I am mentioned by name or title.

IE_FOI_291

• Records of the number of complaints Irish Rail has received in relation to the Westport-Dublin line for the first six months of 2019.
• Please furnish me with a copy of 50 of those complaints.

IE_FOI_292

• How many FPN appeals are rejected in an average year?
• How many appeals are made in an average year?

IE_FOI_294

Complaints sent to Irish Rail since 1 January 2019

IE_FOI_297

• The amount of times the 6.53, 7.23, 7.48, 16.30, 17.10, 18.15, 19.30 Tullamore-Dublin Hueston trains have been late since 1st January 2017.

IE_FOI_298

• How many cancelled Howth departures have there been in the past month and why?

IE_FOI_300

The number of incidents and types of incidents of anti-social behaviour/assaults/violence reported on services to and from Longford between 2017 and September 2019.
-The number and types of complaints from passengers on those same services between 2017 and 2019.

IE_FOI_302

Meath County
Council are currently preparing an new County Development Plan and I am keen
to determine the feasability of running passenger services from Navan to Dublin.
I understand that 3 trains per day run from Tara Mines to Dublin Port 5
days per week.
Could you advise as follows: (1) The fitness of the Navan Dublin line for accommodating passenger rail services?
(2) Any scheme of upgrade works and associated costs to render the line and signals fit for passenger services?
(3) The likely journey time from Navan to Dublin?
(4) The likely number of passengers to make a service viable?
(5) The likely cost of a return journey?
(6) The likely time period required to establish services?
(7) Factors or constraints that might be an obstacle to such a service being established?

IE_FOI_307

1) The total number of ambulances that have been called by Irish Rail staff for passengers on board from January 2019 to September 2019.
2) How many fines have been issued to passengers that hold a student ticket but failed to produce a valid student ID from January 2018 to January 2019.
3) How many of those fines were retracted after a passenger submitted proof of valid student ID?
4) How many of those fines were not paid within the 21 day limit?
5) The total number of customer complaints received by Irish Rail in September, 2019.
6) The total number of reported anti-social behavior incidents on board in 2017.
7) The total number of reported anti-social behavior incidents on board in 2018.
8) The total number of reported anti-social behavior incidents on board from January 2019 to September 2019.

IE_FOI_308

Details of the complaints made to Irish Rail regarding anti-social behavior on board during September, 2019.

IE_FOI_316

1. What is the safe number of passengers on each type of DART carriage/car serving Raheny Dart Station.
2. How was this/these safe number(s) established?
3. How does the service ensure that this/these safe number(s) is/are not exceeded?
4. Has this/these safe number(s) ever been exceeded?
5. What is the safe number of passengers on each type of Suburban train carriage/car serving Connolly Station?
6. How was this/these safe number(s) established?
7. How does the service ensure that this/these number(s) is/are not exceeded?
8. Has this/these safe numbers ever been exceeded?
9. Did the manufacturer of each car/carriage relating to (1 and 5 above) provide safe passenger numbers or safety guidance?
10. Could I have copies of any such guidance please?
11. How does the service ensure that it complies with any guidance on safety?
12. What input does passengers have to the current service customer/passenger charter?
13. When was the current service customer/passenger charter reviewed and amended?
14. When was the current customer service/passenger charter introduced?
15. Is the service provider covered by insurance for injury and death of passengers on Dart and Suburban services?
16. What does this insurance cover in the event of injury and death when safety numbers are exceeded?

IE_FOI_317

• The number of complaints (or customer care and feedback submissions), which have been made to Irish Rail since 2014, broken down annually.
• A copy of all complaints/customer care and feedback submissions made to Irish Rail over the past six months.

IE_FOI_319

How much the Iarnrod Eireann Management Team are paid annually.
Including Jim Meade (Chief Executive) , Billy Gilpin (Director, Railway Undertaking), Don Cunnigham, Director Infrastructure Manager), Aidan Cronin (Chief Financial Officer), Ciaran Masterson (Director Human Resources), Gerry Culligan (Commercial Director), Barry Kenny (Corporate Communications Manager) Kay Doyle (Strategic Safety
Manager) and Michael Power (Head of Transformation).
- How much expenses the above listed individuals are entitled to annually.
- How many complaints Iarnrod Eireann have received so far this year and what categories these fall into. Particular interest in the number of complaints due to overcrowding and prices.
- The punctuality of Iarnrod Eireann trains to date so far in 2019.
- The number of trains currently in the Iarnrod Eireann fleet across DART, Intercity and Commuter lines.
- The number of trains on order to Iarnrod Eireann currently and when it is believed they will be delivered.

IE_FOI_327

• A copy of all complaints regarding the DART service received from the public on 18/11/2019 and 19/11/2019.
• A copy of all correspondence between Declan Conroy, Project Leader, UEFA EURO 2020 and Barry Kenny, since January 1st 2019 to present regarding Euro 2020.
When conducting your search and retrieval please consider official information held on non-official systems, emails accounts and devices, for example WhatsApp groups etc.

IE_FOI_339

IE_FOI_340

IE_FOI_341

IE_FOI_342

1. The number of complaints made by passengers concerning the nehaviour of other passengers each year since 2015

2. The amount of complaints made by passengers about Irish Rail staff since 2015

3. The amount of complaints made to Irish Rail about the train service since 2015

IE_FOI_370

Details of any complaints received by Irish Rail on the Sligo-Dublin service in March and April and to date in
May 2020

Details of any complaints received by Irish Rail on the Westport-Dublin service in March, April and to date in
May 2020

Details of any complaints made about Covid-19 regulations on the Sligo-Dublin service and the WestportDublin service in March, April and to date in May 2020

Details of any complaints made about Covid-19 regulations in train stations in Longford, Leitrim or
Roscommon in March, April and to date in May 2020

IE_FOI_378

I request the following records, in tabular format, in relation to each of the years 2019, 2018, 2017, 2016 and 2015: 
• The number of complaints received by Irish Rail
• The number of reports of anti-social behaviour incidents on Irish Rail and DART trains and a breakdown of the nature of these incidents:
• The number of attacks, assaults or violent incidents involving passengers or drivers
• The number of incidents where injuries were sustained by passengers and drivers as a result of attacks, assaults or violent incidents
• The number of times Gardai, ambulance or fire services were called to deal with anti-social behaviour incidents
• The number of times DART or Irish Rail services were delayed due to anti-social behaviour incidents
• The locations, stations or routes where anti-social behaviour incidents took place and the number of incidents which occurred in each location

IE_FOI_379

Between 01 January 2020 and 30 May 2020:
• The number of complaints received by Irish Rail
• The number of reports of anti-social behaviour incidents on Irish Rail and DART trains and a breakdown of the nature of these incidents:
• The number of attacks, assaults or violent incidents involving passengers or drivers
• The number of incidents where injuries were sustained by passengers and drivers as a result of attacks, assaults or violent incidents
• The number of times Gardai, ambulance or fire services were called to deal with anti-social behaviour incidents
• The number of times DART or Irish Rail services were delayed due to anti-social behaviour incidents
• The locations, stations or routes where anti-social behaviour incidents took place and the number of incidents which occurred in each location

IE_FOI_389

The number and nature of complaints made about Irish Rail in the first six months of 2020, the location of the complaint and what it was about, and any action taken as a result of complaints.

IE_FOI_391

All customer complaints from June 2020 to present day that regard/make reference to Coronavirus/Covid-19, face coverings/masks, and public health guidelines compliance.

IE_FOI_393

• a record of the number of complaints received by Irish Rail with regard to an absence of social distancing and/or other Covid-19 protective measures for each of June, July, and August.

• a copy of each complaint (anonymised)

for years 2015 - 2019 :

1. All records and documents relating to the number and details of incidents of anti-social behaviour (including complaints made by employees and members of the public) at Clongriffin Dart Station

2. All records and documents relating to the number and details of Irish Rail employees who were threatened/abused/assaulted/harassed by members of the public at Clongriffin Dart Station

3. All records and documents relating to the number and details of Irish Rail employees who were threatened/abused/assaulted/harassed by members of the public at work at any Dart Station

4. All records and documents relating to the number and details of Irish Rail customers and/or passengers who were threatened/ abused/assaulted/harassed by members of the public at Clongriffin Dart Station

5. All records and documents relating to the number and details of Irish Rail customers and/or passengers who were threatened/ abused/assaulted/harassed by members of the public at any Dart Station

6. All records and documents relating to the number and details of security patrols and/or the assigned physical security presence at Clongriffin Dart Station and their instructions for Clongriffin Dart Station

7. Any policies and/or safety statements prepared by Irish Rail which cover employee safety when interacting with anti-social behaviour between 2015-2019.

8. Details and locations of all C.C.T.V. fitted at Clongriffin Dart Station between 2015-2019.

9. CCTV footage of Clongriffin Dart Station on 19 January 2017 which captures Mr Wayne Collins, Employee of Irish Rail

Documentation related to the total daily passenger numbers that are carried on the Dublin to Maynooth Line in both directions from April 1st 2020 - September 20th 2020.

The total amount of complaints Irish Rail has received about Covid-19 measures on trains *A copy of a sample of the complaints, if it is not practical to provide a copy of all them. 

All documents and correspondence related to complaints made about the level crossing located at Kilnageer, Breaghwy, County Mayo by the public and/or elected representatives since January 2015

Records of the number of complaints of antisocial behaviour that Irish Rail received in 2019 and 2020 in relation to the Westport-Dublin line.

A copy of above complaints with all personal and identifying information redacted accordingly.

Copies of all records held referring or relating to a decision to keep windows open on Irish Rail services through the late autumn and winter months. This request to cover the period 1 September 2020 to date of receipt of the request.

1) records detailing the # of passengers allowes by IE to travel in any of IE's first class coaches whilst holding a standard ticket for 2016, 2017 & 2018

2) records relating to the usage of first class coaxhes upon the Waterford - Dublin - Waterford Service in 2018 & 2019

Copy of all antisocial behaviour complaints relating to the Dublin-Cork line that Irish Rail has received this year

A breakdown of all 2020 complaints received by Irish Rail, broken down by category and route, to date this year.

I am seeking a database/spreadsheet of all complaints received by Irish Rail, not copies of the complaints.

Complaints sent to Irish Rail by members of the public about drivers, service issues and delays, between 1 August and 9 November 2020

All complaints issued by members of the public to Irish Rail regarding Covid-19 or coronavirus restrictions between 12 March 2020 and 10 November 2020

1. Records regarding the number of fixed payment notices issued, including the reasons why they were issued, between 1 January 2019 and 31 December 2019.

2. Records regarding the number of fixed payment notices that were paid between 1 January 2019 and 31 December 2019 and the revenue generated from fixed payment notices in the same period of time.

3. Records regarding the number of convictions secured under the Railway Safety Act 2005 between 1 January 2019 and 31 December

Seeing as approx 15,000 complaints have been put in this year, would it be possible to get a statistical breakdown of these complaints into categories such as - ticketing, anti social behaviour, racism, wi-fi issues, coronavirus related complaints (eg lack of social distancing or passengers not wearing masks)

Would it also be possible to get a sample of complaints from each category; totalling 37 complaints in total?

Details of passenger numbers at every train station on the network in both 2019 and 2020, broken down into the numbers of both passengers who got on and the number who got off a train at each station in each year.

1. A month by month breakdown of complaints made by Irish Rail passengers for 2020. Also, the category of the complaints

2. A month by month breakdown of complaints made by Irish Rail passengers for 2019. Also, the category of the complaints.

3. The number of complaints concerning mask wearing since July of last year and a month by month breakdown of mask complaints.

4. Copies of all mask complaints.

5. A 50 strong sample of all complaints during October, November and December.

The Irish Rail replies to those complaints.

A copy of complaints made by passengers to Irish Rail, through email, regarding its on-board Wi-Fi, between the period of Oct 1 2020 and Dec 31 2020.

1) The amount complaints made by train passengers concerning the behavior of other
passengers each year since 2015.
2) The amount of complaints by train passengers concerning Irish Rail staff every year
since 2015.
3) The amount of complaints made toIrish Rail about the train service every year since
2015
4) The reasons given for said complaints.
5) The routes on which these incidents took place.

The number of complaints made to Irish rail in January 2021 and a breakdown of details of these complaints

The number of cars clamped in all Irish Rail carparks in 2020, 2019 and 2021 to date, teh number of cars clamped in each station and the amount of cars who had fines refunded/waived in 2019, 2020 and 2021 to date

A full list/inventory of items recovered from trains that were either lost or forgotten by passengers between January, 1, 2020 and January, 1, 2021. This list should include, if possible, the dates on which they were found and the services in which they were found on.

• The total passenger numbers on the 2 lines Dublin northwest to Kildare/ Meath commuter route starting at the Grand Canal Dock& Dublin Docklands to Maynooth and M3 parkway?
• How many paying passengers and how many free pass travelers total breakdown?
• the estimated cost per passenger to provide the service?
• How much Diesel fuel was used?
• the estimated carbon emissions per passenger?
• any discussions at management to suspend operations and have a bus alternative?

A full list/inventory of items recovered from trains that were either lost or forgotten by passengers between January, 1, 2020 and January, 1, 2021 in Roscommon. This list should include, if possible, the dates on which they were found and the services in which they were found on in Roscommon.

•The number of complaints (or customer care and feedback submissions), which have been made to Irish Rail since 2018, broken down annually, by reason of complaint (i.e. assault, harassment) and by service (i.e. DART, intercity)
•A copy of all complaints/customer care and feedback submissions made to Irish Rail over the past six months.

Please send me the total number of "cyber flasher" incidents on the rail network between 2018 to 2021, broken down by year. This has been highlighted in the UK, and involves someone sending explicit unsolicited images to other passengers using the iPhone's airdrop function.

• Records of the number of complaints that Irish Rail received in 2021 in relation to the Westport-Dublin line.
• A copy of above complaints with all personal and identifying information redacted accordingly

• Details of property reported as 'lost and/or found' on trains on the Westport-Dublin line.
• Details of property reported as 'lost and/or found' at train stations in county Mayo.

Copy of all complaints of antisocial behaviour on the Dublin-Cork railway line since January 1, 2020

A copy of all complaints (please include complaint detail, for example, the original email, form or call notes submitted by the complainant) made in relation to accessibility of Irish Rail (including all trains such as commuter, intercity, DART etc) from Jan 2019 to present.

1) Map of Parking Spaces in Skerries Car Park

2) # of cars clamped in skerries car park in 2014/2015 for non payment

3) # of cars clamped in Skerries car park  in 2014/2015 for 'out of bay' offences

4) Yearly purchase of parking tickets for 2015

5) Weekly purchase of parking tickets for 2015

6 ) Monthly  purchase of parking tickets for 2015

7) Daily purchase of parking tickets for 2015

1) A copy of your most up-to-date Risk Register, outlining the scale of risk of level crossings and junctions across the rail network in Ireland;

2) The number of collisions in 2014, 2015 and to date in 2016 involving trains and vehicles at level crossings;

3) The number of fatalities in 2014, 2015 and to date in 2016 as a result of collisions involving trains and vehicles at level crossings;

4) The number of injuries in 2014, 2015 and to date in 2016 as a result of collisions involving trains and vehicles at level crossings.

All documents and reports regarding 'fuel hedging' submitted to or commissioned by the board of Irish Rail in the last two years.

1) WHAT IS THE CAPACITY OF NAAS/ SALLINS IRISH RAIL CARPARK?

2) HOW MANY MONTHLY CAR PARK TICKETS HAVE BEEN SOLD FOR SALLINS / NAAS CARPARK, PER MONTH SINCE 1 JANUARY 2016

3) HOW MANY ANNUAL CAR PARK TICKETS HAVE BEEN SOLD FOR SALLINS / NAAS CARPARK, PER MONTH SINCE 1 JANUARY 2016

1. Details of the number of sky dishes and outlets at the station

2. Details of the sky packages provided to the station

3. The annual cost of sky packages provided to the station

4. The purpose of providing sky services to the station

what other station on that Waterford line has no toilet facilities

The number of tickets bought on the Cork Mallow line, and the Mallow Cork line for the years 2016,2017 and 2018 to date

I would like to obtain details about any road work done in the Salthill /Monkstown dart station parking lot over the past 3 years. 

Can you provide me with the following information

- Number of weekday users of the train stations at Portmarnock & Clongriffin and Malahide?

- Projections around weekday volumes in those same stations in two years time .. assume you have this based on the volume of new housing currently been built and demographics analysis?

- Outline of how these numbers are calculated? (Portmarnock station doesn't have adequate barrier system so not all users have to scan their tickets before boarding trains.)

Apologies for the further request, but could you please, via Freedom of Information or Environmental Information Regulations also release the studies that have been carried out to determine the feasibility of closing level crossings from the City Centre to Bray. These are referenced in paragraphs 3 to 5 of section 3.0 of the attached South Eastern Line Capacity Study that you recently released to me. The text of the paragraphs is as follows:
City Centre to Bray (12 miles)
• This section is electrified double track. It runs predominantly through built up residential and commercial areas, with sections on the coast and through cutting.
• There are a number of major level crossings along the route at Lansdowne Rd., Serpentine Ave., Sandymount Ave., Sydney Parade, Merrion Gates and Bray. These are all manually controlled CCTV crossings.
• Separate studies have been carried out to determine the feasibility of closing these crossings permanently, with a more detailed study undertaken for the closure of Merrion Gates

The number of people who bought train tickets at Boyle, Carrick on Shannon, Dromod, Longford, Edgeworthstown, Castlerea, Roscommon and Athlone train stations in 2018 via (a)    Ticket machines at each station or (b)    Tickets from a station official

Please forward the most recent Line Capacity Report that you hold for the Dublin Connolly to Belfast Lanyon Place route.

1.How many seats were available on the 15:10 service to Waterford.

2. The legal number of people allowed stand on any train.

3. The number of tickets sold for the 15:10 service to Waterford.

electronic copy from the machines at Portmarnock station on the morning of the 12th April between 07:55-08:15 as evidence that the machines were broken and were unable to produce valid travel tickets/leap cards

Information from Apoca showing your interaction with the application.

all defects and maintenance on the leap card equipment at Kilcock for the month of June

How many times lifts are out of service within the auspices of Dublin rail and dart stations from the years 2016-2019?
How many complaints did Irish Rail receive in relation to out of service lifts from the years 2016-2019?
Can you outline the types of complaints received from the years 2016-2019?
Did Irish Rail respond to the complaints and what were the types of responses from the years 2016-2019?

Personal data

The amount of revenue that Iarnród Éireann collected from parking charges in car parks under their remit in
the years of 2018, 2019 and to-date in 2020 in tabular form

The number of parking spaces in each car park under their remit as of 8 April 2020

The amount that Iarnród Éireann spend on maintenance of car parks under their remit in the years of 2018,
2019 and to-date in 2020 in tabular form

The number of vehicles that were clamped in each car park under their remit in the years of 2018, 2019 and
to-date in 2020 in tabular form

The number of days where lifts were out of order in each DART station in the year of 2019.

I would appreciate a breakdown of each DART station and the days that their respective lifts were out of order.

The number of days so far this when elevators did were not operating in each station (i.e. Tara Street station: 30 days overall when elevators did not operate).

The reasons why elevators and different stations did not operate on these days.

The number of complaints this year regarding elevators and common themes in these complaints.

The amount of money allocated and spent on taxis being organised by Irish Rail for people who were not able to access the trains

Explanation, analysis or suggestion of a "request stop" system for intercity/commuter rail services in Ireland.

1) All documents in the nature of a contract between Iarnród Éireann and the entity or entities trading as “Complete Savings”

2) The amount of money that Iarnród Éireann has received from the entity or entities trading as “Complete Savings” within the past 3 years.

3) The amount of money or other emolument or benefit (including benefit in kind) that any director or officer of Iarnród Éireann has received from the entity or entities trading as “Complete Savings” at any time. "

1) The amount IE spent on improving the quality of the audio announcements on the DART services in the years 2013,2014,2015 and to date 2016

2) The # of requests that IE made to the NTA for funding to purchase extra DART carriages, commuter carriages and intercity carriages in the years 2013,2014,2015 and to date 2016

3) The # of those requests that were approved, pending or refused in each of the years mentioned above

* general maintenance cost p/a for last 5 years * maintenance cost of DART stations p/a for last 5 years *5 highest costing DART stations for maintenance p/a for last 5 years * most expensive month for maintenance of DART stations each year for last 5 years, and cost of said month * # of incidences of vandalism reported p/a for last 5 years, and how many to DART stations * month with highest incidence of vandalism of DART stations p/a for last 5 years, and cost of most expensive month * costs of vandalism p/a for last 5 years

*income received from the railway lines in ireland in 2015 & 2016 * cost/expenditure of running each railway line in the country for 2015 & 2016 * breakdown of the # of passengers who used each railway station in the country in 2015 & 2016

Request copy of Irish Rail/Roland Berger analysis of cash cost per passenger

1) A breakdown of cleaning costs for Irish Rail's inter-city services in 2016

2) A breakdown of cleaning costs for DART services in 2016"

1) Details of the financial cost to damage of trains and carriages at Longford and Edgeworthstown Train Station over past 4 years

2) Details of damage to trains passing through both stations which resulted in reports being filed and Garda being called over past 4 years

3) Details of any reports/cases of threats/abuse/violence made against staff by members of the public at both stations over past 4 years and examples of same

4) Details of damage and costs resulting from damage to property at both stations over past 4 years and examples of same

1) The amount that Larnrod Eireann spent on hiring external cleaning companies in the years 2015,2016 and to-date in 2017

2) The name of the company that was awarded the contract to provide Cleaning services to Irish Rail premises; and when that contract is next due for renewal

3) The amount that Larnrod Eireann spent on hiring external security companies in the years 2015,2016 and to-date in 2017

4) The name of the company that was awarded the contract to provide security services to Irish Rail premises; and what that contract is next due for renewal

1. The number of full refunds/100% discounts paid out in 2014, 2015 and 2016, broken down by the reason for the refund/discount.
2. The number of partial refunds/discounts paid out in 2014, 2015 and 2016, broken down by the reason for the refund/discount.
3. The total monetary value of refunds and discounts paid out in 2014, 2015 and 2016, broken down by the reason for the refund/discount.
4. The value of compensation vouchers/cash payments in 2014, 2015 and 2016.
5. The number of passenger charter forms submitted in 2014, 2015 and 2016, broken down by the reason for the request for discount/refund.

I would like to make an official foi request regarding rolling stock and income at Irish Rail under the Freedom of Information Act 2014. I would like to know how much the is spent per annum on the maintenance and upkeep of railway engines and passenger carriages and how much Irish Rail generates through ticket sales per year.

1) The amount of revenue Iarnrod Éireann have generated through the €5 seat reservation fee system in the years 2015, 2016, 2017 and to-date in 2018 in tabular form

2) The top 3 dates in each of the years 2015, 2016 and 2017 where passengers have made the most booking seats days for intercity services are eg 22 December, 23 December etc.

I wish to request the number of tickets refunded by Irish Rail in 2017 and so far in 2018 due to trains being delayed by over two hours, broken down into the number of tickets refunded per service/route.

1) The total amount spent in 2016, 2017 and to-date in 2018 on replacing signage in stations, including a breakdown of the amount spent in each station

2) The total amount spent on replacing the platform departure boards in Heuston station

The percentage of units and total amount spent by Irish Rail on: Purchasing and Renting Portakabins or Cabins (Temp or Permanent) for the purpose of staff offices, storage and other for 2016, 2017, 2018 and 2019 year to date

I would like the following information under the FOI Act 2014;
- the number of times that Irish Rail had to use replacement bus services in each of 2017, 2018 and 2019 (until end of July 2019).
- the amount of money spent on replacement bus services by Irish Rail in each of 2017, 2018 and 2019 (until end of July 2019), including the names of the companies to which it was paid;
- the routes on which replacement bus services were required in each of 2017, 2018 and 2019 (until end of July 2019).

The amount spent on security services broken down by month for January 2018 to September 2019

I'm looking for figures on people getting charged a full fare because they failed to tap off when getting off a train.
Please give me figures for each year from 2012 to 2018 and so far in 2019. Please state how many times this happened in each year, the total amount charged in each year and how much was refunded in each year. Please also break the figures down by service type - DART, commuter etc.

1. Records regarding the number of fixed payment notice issued, including the reasons for which they were issued, between 1 January 2018 and 31 October 2019.
2. Records regarding the number of fixed payment notices that were paid between 1 January 2018 and 31 October 2019 and the total revenue generated from fixed payment notices in the same period of time.
3. Records regarding the number of convictions secured under the Railway Safety Act 2005 between 1 January 2018 and 31 October 2019.

1. A list of all payments made on your behalf to any supplier in a currency other than the Euro, for the first three quarters of this calendar year. Showing the currency paid, the amount paid, a brief description of what was being procured, the bank/FX payment provider who processed the transaction, the cost of the transaction ( the cost of the foreign currency in Euro's ) , the cost of any additional bank charges.

2. A list of all receipts in a foreign currency other than the Euro, charged by you to any customer

• The total amount of money Irish Rail received from ticket sales last year, with a breakdown by each month;
• The total amount of money Irish Rail has received from ticket sales so far this year, with a breakdown by each month;
• The total amount of passenger journeys on Irish Rail services last year, with a breakdown by each month;
• The total amount of passenger journeys on Irish Rail services so far this year, with a breakdown by each month;
• A copy of any documents/letters Irish Rail has prepared since August 1, 2020, on the financial impact of the Covid-19 on Irish Rail

The amount spent on hiring security contractors and other security services in 2020, broken down by month and by service, in 2020

Existing records (be that receipts, expenses claims, data contained in central digital accounting and finance system, or HR records) pertaining to the number of engineering staff in your organisation who were paid or reimbursed either in part or full their annual membership fees for Engineers Ireland for the year 2020.

All data showing passenger ticket sales for Irish Rail each month in 2019, 2020 and 2021

The number of carraiges on each intercity services arriving into Dublin Heuston station daily

Details of all locomotives, coaches and wagons that have been sold by IE (either to a different company or for scrap) in the last 10 years

Details of when they were sold, who they were sold to, and how much each asset was sold for 

1) List of all coaches, freight wgons and maintenance vehicles currently in use on the Irish Rail network.

2) To include their dimensions, tare weight where possible.

3) Please include details of any stock in use that isnt owned by IE

IE_FOI_069

Drawings depicting the exterior diments of the 8100/8300 DART emu's main body, undercarriage and bogie, in plan view, side elevations and end views

IE_FOI_142

I would like to request, under the freedom of information, the certified standing capacity (as per the Commission for Irish Rail regulation) for the following irish rail fleet:

2900 Class DMU (Diesel Multiple Unit) 4 car Set
2800 Class DMU (Diesel Multiple Unit) 2 car set
22000 Class DMU InterCity Railcar  3 car set
22000 Class DMU InterCity Railcar  4 car set

IE_FOI_210

what the maximum occupancy on your trains - all fleets

IE_FOI_254

I would like to know the total passenger traffic on all routes across the network for 2018 and % change from 2017 i.e Dublin-Cork, Dublin-Galway and not just DART, Intercity, Commuter grouping

IE_FOI_348

The total passenger traffic on all routes across the network for 2019 and % change from 2018 i.e Dublin-Cork, Dublin-Galway and not just DART, Intercity, Commuter grouping.

IE_FOI_354

I would like to obtain information about how many set changes have been made in the last 12 months.

IE_FOI_365

Information detailing option(s) for additional spare carriages in the contract made with CAF in 2002? If
so, what were the options and how many carriages in total could have been purchased had IÉ taken
them up?

IE_FOI_401

Documentary evidence on the number of Irish Rail outbound freight trains in 2019 and 2020 to date that have departed from county Mayo bound for either Waterford or Dublin a breakdown by month would be the ideal format

IE_FOI_403

1. Dates on which 071 Class locomotives are scheduled to operate in Northern Ireland in October and November 2020?

2. Route and timing information for the dates on which the 071 Class locomotives will be in Northern Ireland during this period?

IE_FOI_488

copy of the DART+ Fleet Strategy Paper

The number of train drivers at Irish Rail subject to disciplinary measures/sanctions for arriving to work under the influence of either drugs or alcohol, from Janaury 2010 to date.

What was the nature of the substance involced in each case .

What the disciplinary measure in each case were.

Copies of all internal investigations into alleged malpractice/misconduct by staff - to include all reports into cases whereby an EE was suspected of committing a serious breach of co rules or when their actions were suspected of falling into the category of criminality. to include details of all sanctions taken against staff members following completion of internal investigation (01.01.13 - present day)

A list of instances where people have been ejected from services between January 1, 2015 to January 11, 2016, uncluding reports, dates and details of the service and incident for which they were ejected for.

A list of all instances in which staff have been assaulted since January 1st, 2015 to January 11th, 2016

A list of instances where racial abuse has been reported at stations or an services between January 1st, 2014 and January 11th, 2016, including dates, locations and details to each case.

• Revenue Inspector training policy and job specification
• Do IÉ conduct criminal history check on RPU inspectors
• Records of all complaints and misconduct in relation to RPU inspectors
• T&C's of RPU Inspector - working hours, bonus, commission etc.
• Total Revenue generated from fixed penalty notices (FPN) for 2014/2015
• Health and Safety training and signed records for RPU inspectors
• Ticket Machine maintenance records and details of who services/repairs these
• Appelas process outline and a copy of all appeals and outcomes 2014/2015
• Details on the CCTV system used in Connolly and all services/maintenance records

IE_FOI_049 Part 1 

IE_FOI_049 Part 2

IE_FOI_060

IE_FOI_075

IE_FOI_079

IE_FOI_090

IE_FOI_091

1) Which system/supplier do you use for Payroll/HR Training/Learning/Dev, and duty rostering

2) The # of employees supported on the above system

3) The contract value when the above was last purchased

4) The contract renewal data for the above

5) The person responsible for overseeing any potential replacement

6) The person with overall responsibility for the HR function

IE_FOI_092

1) The total cost to Irish Rail in lost income arising from the stoppage of its services as part of the ‘wildcat’ strike action earlier this month?

2) The number of staff who had their pay reduced as a result if not attending their place of work as scheduled. I am also seeking the total sum retained by the company in unpaid wages.

3) How much on average did each employee lose in unpaid wages?

4) All correspondence concerning legal proceedings being taken against the NBRU for losses incurred by Irish Rail as a result of the ‘wildcat’ strike action. This would include details concerning the amount the company is seeking in compensation.

IE_FOI_098

1) Confirmation as to whether the Chief Executive of Iarnród Éireann directly granted or authorised 3 days paid paternity leave to any male employee who applied for, or made representations to, the Chief Executive between the dates of the 1st of September 2016 and the 23rd of February 2017?

2)Confirmation as to whether the Chief Executive of Iarnród Éireann indirectly (eg via a line manager or a direct report) granted or authorised 3 days paid paternity leave to any male employee who applied for, or made representations to, the Company either formally or informally between the dates of the 1st of September 2016 and the 23rd of February 2017?

3) Confirmation as to whether Iarnród Éireann granted or authorised 3 days paid paternity leave to any male employee who applied for, or made representations to, the company either formally or informally between the dates of the 1st of September 2016 and the 23rd of February 2017?"

IE_FOI_100 Part 1

IE_FOI_100 Part 2

1) Details on the # of passengers on the 17:55 Docklands - M3 Parkway service on 21st June 17 sepcifically

2) # of seats available

3) Number of passengers on this service

IE_FOI_101

I wish to be furnished with copies/memos of all complaints made to management from staff members who said they were verbally or physically assaulted, as well as copies/memos of all complaints from staff who said they were assaulted or threatened as they carried out their work. This information should account for 2012-2017 and should be broken down by year. It should include details about the nature of the incident, how the person was injured or abused, their job, the location of the incident, the nature of their injuries (if any) and if any criminal investigation was launched.

IE_FOI_104

The number of Irish Rail staff by job title that currently have a personal assistant/Secretary working for them as of 31 December 2014, 31 December 2015, 31 December 2016 and 19 July 2017 eg CEO, Director of Finance, Chairperson etc each have 1 PA/Secretary on dates referred etc.

IE_FOI_105

Information on the discussion behind altering rail services to and from Rosslare Europort.

IE_FOI_110

The number of internal complaints made on grounds of sexism or gender discrimination for each of the last ten years

IE_FOI_127

1) How many workers does Iarnrod Eireann have?
2) Approximately how many have threatened to strike? 
3) Do Iarnrod Eireann employees gave a union?
4) What do employees claim is the main cause of the strike? 
5)  How many Holiday days do Iarnrod Eireann get a year? 
6) What is the average salary of a standard employee?
7) How will the strike affect services?
8) How many strikes has Iarnrod Eireann had over the last 10 years?"

IE_FOI_158

I am requesting the following information on Fixed Payment Notice specifically regarding DART trains:

1) The number of Fixed Payment Notices issued on the DART line from 2010 to the end of 2017, broken down year by year.

2) The amount of revenue generated from these Fixed Payment Notices broken down year by year from 2010 to the end of 2017.

3) A list of the offenses each Fixed Payment Notice was issued for broken down by year, and the number of monies in euros.* (ie 'X'
   people were fined 'Y' euro in 2011 for 'Z' Offence)

4) How many Fixed Payment Notices were issued for being in breach of the 'feet on seat' rule specifically from 2010 to the end 2017 - I     
   would like to have this information broken down year by year and separated by how many were handed out in total.

5) How many 'feet on seat' Fixed Payment Notices were paid and how many were successfully challenged broken down by each year from                                                 

   2010 to the end of 2017.

6) The total amount of money collected from 'feet on seat' Fixed Payment Notices broken down by each year from 2010 to the end of 2017."

IE_FOI_161

I'm requesting details on the amount of career break applications Irish Rail has received since the 2012 career break policy was released. I'm also requesting the number of career breaks that were granted out of these applications. 

IE_FOI_174

1. Is Irish Rail currently considered over staffed or have staff numbers reduced in the last 5 years?
2. Is the option of voluntary severance available to all staff at all times?
3. How is the figure an employee's severance payment calculated?
4. And what criteria must an employee fill to be eligible for voluntary severance.
5. How many employees applied for and received voluntary severance over the past 5 years and the totals paid to those employees. (Not individually as I assume this info is unavailable. But collectively by year)
6. Finally can this info be given year by year, 2015. 2016 etc

IE_FOI_175

Please confirm what per centage of seats are reserved on 19.05 Connolly - Sligo train - looks to be greater than 50 pr cent. Booked seats did not display until 18.50 - not fair on passengers who h ave boarded before this time.

IE_FOI_206

1. The number of new train drivers recruited by Irish Rail in the years 2015, 2016, 2017 and to-date in 2018 in tabular form
2) The number of train drivers that left Irish Rail eg Retired, dismissed etc in the years 2015, 2016, 2017 and to-date in 2018 in tabular form.

IE_FOI_222

For 2016, 2017 & 2018 (broken down annually) • The number of random drug tests carried out on Irish Rail employees, and separately, contractors. & • The number of Irish Rail employees, and separately, contractors, who failed a random drug test.

IE_FOI_233

IE_FOI_245

IE_FOI_273

IE_FOI_285

• The amount paid in compensation to staff in relation to incidents of assaults or attacked in 2018, and to date (24th August) in 2019.

• The number of recorded incidents of staff being assaulted in 2018, and to date (24th August) in 2019.

IE_FOI_286

• The number of (i) verbal, (ii) physical and (iii) sexual attacks on Irish Rail staff (a) in 2017, (b) 2018 and (c) so far in 2019, along with information on where/on which train, each incident took place. I would also like information on whether each attack was reported to the Gardaí, and how long each staff member (if applicable) missed from work as a result of the attacks

IE_FOI_299

Personal data

IE_FOI_311

• Total number of safety critical railway workers that are employeed directly and indirectly e.g. contractors
• How many employee drug tests were undertaken?
• Where tests randomly taken?
• Does this figure include contractors?
• How many results were positive? Direct Employees ____________ Indirect e.g. contractors ________
• What actions was taken to deal with the individuals that had a positive result?

IE_FOI_360

Copy of a printout of transactions showing the all successful and unsuccessful tags between 06.54 and 08.00
at the validators in Howth on 16/01/20

IE_FOI_361

1. Please could you advise me where and in what format you hold information about immigration checks carried out by Garda, GNIB or any other such agency on your cross-border rail services? For example, is it on a
database, and if so what is the database called?

2. Could you then please give me a breakdown of the number of these immigration checks, for each year since 1 March 2015 to the present day, and tell me how many checks were carried out in each year. Please also include how many times in each year people were removed from the train following these checks.

3. Please provide me copies of internal guidance/instruction/advice you hold for drivers and staff in relation to such checks.

4. Finally, please provide me with copies of guidance/instruction/advice from Gardai/GNIB/any such agency to
Irish Rail on this matter.

IE_FOI_036

A full list of major refurbishment works that Larnrod Eireann carried out at its stations in the years 2014,2015 and to-date in 2016. I am only looking for the works that costed in excess of €10,000.

IE_FOI_049

Any information, documentation & correspondence relating to the decision to install a mast at Drumcondra Station

IE_FOI_083 Part 1

IE_FOI_083 Part 2

IE_FOI_083 Part 3

IE_FOI_083 Part 4

IE_FOI_083 Part 5

 1) Records evidencing the overall total cost of the construction of Kishogue Rail Station at Lucan, Co, Dublin including all external roads and carparks

2) Records evidencing the specific cost of the surfacing of external roads and carparks as part of the construction of Kishogue Rail Station (in the period around 2006-2008)

3) A report on the damage that was done to the surface of external roads and carparks at Kishogue Rail Station due to their use, in 2010, for storage of ballast and/or any other construction and maintenance material to facilitate works to renew pre-existing tracks on the new four track rail section between Inchicore and Hazelhatch; and any assessment/survey carried-out into the costs or other implications of this damage

4) Records evidencing the costs, since 2008, relating to contracts for the regular maintenance and/or repair of the station building, its lifts, its alarm system and any others elements of the Kishogue Rail Station property

5) All records, including submissions, reports and internal and external correspondence. since 2012, relating to proposals to open Kishogue Rail Station to facilitate the stopping of services using the reopened Phoenix Park rail tunnel

IE_FOI_114

1) The Location
2) The extent of the lands purchased in the vicinity of Ashtown Road, Mill Lane, Martin Savage Park and/or Palletstown by Irish Rail in the last five years as reported in the midtown review of the Ashtown/Palletstown area plan (Including relevant maps)

IE_FOI_236

What percentage of the Westport Line shares one track in both directions? And has IÉ conducted a survey estimating the cost of upgrading to 2 track the length of the entire line?

IE_FOI_303

• A copy of all correspondences, reports, reviews, memos, etc relating to Japanese Knotweed since 2015 until the end of August 2019.

IE_FOI_320

The function of IrishRail and IrishRail interests
Do IrishRail hold record on lands purchased
Do IrishRail hold record on folio records of lands
Do IrishRail hold record on locations of lands

IE_FOI_324

• The cost associated with the treatment/control of Japanese Knotweed along the Irish Rail network for each of the years, 2016, 2017, 2018 and the first 10 months of 2019. Please, if possible, give a list of the sites were treatment has taken place.

• The cost associated with remedying any damage to the Irish Rail network as a result of Japanese Knotweed for each of the years, 2016, 2017, 2018 and the first 10 months of 2019. Please, if possible, give a list of the sites were treatment has taken place.

IE_FOI_336

Request the reason for the destruction of trees near the railway track at The Downs, Mullingar, Westmeath carried out on 19th July 2019 by Irish Rail

1) The amount that Iarnrod Eireann collected in parking fees in each car-parks under the remit of Irish Rail for the years 2015, 2016 and to-date in 2017

2) A brief description of refurbishment works that were carried out at each car-park under the remit of Irish Rail for the years 2015, 2016 and to-date in 2017 where the value of the works were in excess of €1,500

Details on the # of passengers on the 17:55 Docklands - M3 Parkway service on 21st June 17 sepcifically * # of seats available and * number of passengers on this service

I would like to be provided with the actual real time arrival and departure time of the following trains for the last 2 years. 
0721 Departure from Portadown and 0900 arrival in Dublin Connolly (weekdays only)
1900 (old 1850) Departure from Dublin Connolly and 2033 arrival in Portadown. (Weekdays only). 
Together with other relevant statistics for these particular services. 
The actual real time arrival and departure time of the following trains for the last 2 years.
0721 Departure from Portadown and 0900 arrival in Dublin Connolly (weekdays only)
1900 (old 1850) Departure from Dublin Connolly and 2033 arrival in Portadown. (Weekdays only).
Together with other relevant statistics for these particular services."

1) Details of the number of sky dishes and outlets at the station

2) Details of the sky packages provided to the station

3) The annual cost of sky packages provided to the station

4) The purpose of providing sky services to the station

report of both ticketing machines in Killester DART station from 24.05.18 (06:00-09:00)

I wish to request access under the Freedom of Information Act 2014 to:

- real departure times for the 06.51 service from Laytown (southbound) from 1 July to 6 November 2018 and it's arrival time in Pearse on those dates;

- the real departure times for the 06.51 service from Laytown (southbound) from 1 July to 6 November 2017 and it's arrival time in Pearse on those dates and

- the real departure times for the 17.13 service from Pearse (northbound) from 1 July to 6 November 2018 and it's arrival time in Laytown on those dates and

- the real departure times for the 17.13 service from Pearse (northbound) from 1 July to 6 November 2017 and it's arrival time in Laytown on those dates.

I am happy to receive the records by email, or by post.

12 Questions in relation to the following services - • 06:30 Newry - Dublin Connolly 08:19 (calls at: Newry, Dundalk, Drogheda, Laytown, Balbriggan, Skerries, Rush & Lusk, Donabate, Malahide, Dublin Connolly).

• 17:13 Dublin Pearse - Newry 19:12 (calls at: Dublin Pearse, Tara Street, Dublin Connolly, Donabate, Rush & Lusk, Skerries, Balbriggan, Gormanstown, Laytown, Drogheda, Dundalk, Newry

Per CRM 01280002805 - request confirmation of the available standing space on a class 22000 Iarnród Éireann Railway Carriage as well as the standing space/floor area in square metres (m2)

All travel alerts

Proof in letter form regarding the disruption of the 19:34 service from Mac Bride Station, Drogheda to Belfast on the 12/07/19.

• How Irish Rail measure ride quality of a line and set of carriages.
• How often is this done
• Is it benched marked against anything? e.g. European counterparts

• All reports and figures from the past five years concerning animal strikes (i.e. a train hitting an animal) recorded by Irish Rail including location and/or route where the incident occurred

• A yearly breakdown of sexual assault reports on Irish Rail, including the DART for 2015, 2016, 2017, 2018, 2019 so far.
• If there is a record kept of the times of these reports we would ask for those too (eg. a few time brackets and the amount of assaults reported within).

• The 10 Irish Rail routes with the most frequent delays this year. I would like to know the number of journeys on each route, and the number which were delayed.

Please can you tell me the last recorded death's at Connolly train station and the circumstances of it occurring

Under the FOI Act 2014, I am seeking the following:
- copies of the minutes of any meetings held by Irish Rail as part of its involvement with the Dublin Uefa Euro 2020 Local Organising Structure.
- copies of notes of any meetings taken by officials from Irish Rail during their attendance at meetings of the Dublin Uefa Euro 2020 Local Organising Structure.
- copies of any briefings/submissions prepared for the board/management of Irish Rail relating to its involvement in the Dublin Uefa Euro 2020 Local Organising Structure.
All three parts of this request to cover the calendar year 2019 only.
I would prefer to receive this information electronically, ideally in its original electronic format.

• A copy of all complaints regarding the DART service received from the public on 18/11/2019 and 19/11/2019.
• A copy of all correspondence between Declan Conroy, Project Leader, UEFA EURO 2020 and Barry Kenny, since January 1st 2019 to present regarding Euro 2020.
When conducting your search and retrieval please consider official information held on non-official systems, emails accounts and devices, for example WhatsApp groups etc.

Total number of commuter trains that arrived at their final destination in Dublin city centre so far this year - or as recently this year as records provide.

Please break the data down by train line/service, stating the final station.

Please break down the total number that arrived on time, and the total numbers that arrived late on each service.

Please further break down the late train trains into categories of how late they were on arrival, if these categories are recorded.

Train struck cattle???

I am looking for the figures for the amount of toilet cleaning staff employed to clean toilets on the Connolly-Sligo service in the last year

IE_FOI_50  Part 1

IE_FOI_50 Part 2

1) The value of purchases made under tender Ref SET 5365

2) Who won this tender

3) The supplier of the items purchased

4) If ANPR was (Automatic Number Plate Recognition systems) were purchased and if so where they were deployed

5) The manufacturer name of the items supplied under this tender

In relation to the ongoing Framework Agreement for the Supply of Geophysical Surveys and Underground Mapping, we are kindly asking the Irish Rail to provide the names of the successful applicants to the PQQ stage, under the Freedom of Information.

GDG is currently involved in a large bridge and culvert inspection campaign with the Irish Rail, and we believe that by teaming up with the potential applicants to the ITT stages of the Framework we can provide the highest quality service and provide significant savings for the Irish Rail."

1. A copy of public tender SET5365
2. A copy of the response to "Clarification Questions" This is the document where the awarding body responds to questions raised to the tenderers.

The documents should be available on the e-Tenders website. It was posted on 17/11/2014

1. A copy of public tender 6797
2. A copy of the response to "Clarification Questions" This is the document where the awarding body responds to questions raised to the tenderers.

The document should be available on the e-Tenders website. It was published on 21/02/2017.

On Irishrail.ie there is a response to IE_FOI_107 published (dated 26/07/17). The response consists of PDFs of invoices relating to a tender. The response to this question is not published:

4) If ANPR was (Automatic Number Plate Recognition systems) were purchased and if so where they were deployed

Can you please provide the response to this question.

Please provide the records in electronic format to this e-mail address.

The tender submission from the successful tenderer, EVAD IT Solutions;
• The tender evaluation report prepared in relation to the Competition and all notes and documents produced in relation to the evaluation of tenders;
• Details of all correspondence, whether in writing or by phone, between Irish Rail and any of the tenderers since 10 May 2018.

Percentage or number of Kabins or Cabins purchased or rented 2018 and 2019 to date by Irish Rail which are Part L Compliant

1) Successful Tender: Total Highway Maintenance
2) Successful Tender Award Figure: ?
3) Successful Tenders Credit Rating: €25,500
3) Successful Tenders Turnover: ?
4) Does Irish Rail have asbestos protocol guidance in place: ?
(Please see attached guidance document which is accepted in the public sector as best practice to follow when removing asbestos.
5) Has an OPW Approved Specialist Contractor been appointed onto the framework agreement: ?
5) Will an OPW Approved Specialist Contractor be appointed to remove the asbestos on the running sheds: ?
6) On completion of the asbestos removal works will the buildings be Air-Monitored and Certified for Safe Re-Occupation by an INAB Accredited Asbestos Consultancy operating to ISO 17025 (Testing) ?
7) Was our method statement submitted at tender stage accessed internally or by an external consultant: ?

• Framework Agreement for the painting of steel bridges and other structures for larnrod Eireann-lrish Rail (" Irish Raif') (Reference number: 7173) (hereinafter, altogether referred to as "Framework").

We hereby request that you provide the following information, from the award date of the Framework up to the date of this letter:

• The number of the contracts awarded under this Framework; and
• The value of each call-off contract awarded through the Framework

• All correspondence and submissions pertaining to the tender for provision of fully managed service payroll and related services.

• RFQ_14048 results
• IE RFQ process

A copy of any and all data which records details, refers to or materially related to:

The Plasser Dynamic Track Stabiliser Machine (Irish Rail Fleet Number 701), including all information
recording or relating to the purchase of the machine, function of the machine, the work history of the
machine, the maintenance of the machine and the storage of the machine

The Plasser Tamper Machine (Irish Rail Fleet Number 741) including its incorporated Dynamic Track Stabiliser
(DTS) Unit, including all information recording or relating to the purchase of the machine, function of the
machine, the work history of the machine, the maintenance of the machine and the storage of the machine

The CTM Plasser Tamper Machine (Irish Rail Fleet Number 727) including its incorporated Dynamic Track
Stabiliser (DTS) Unit, including all information recording or relating to the purchase of the machine, function
of the machine, the work history of the machine, the maintenance of the machine and the storage of the
machine

The VDM (Irish Rail ballast consolidator/track stabilising machine), including all information recording or
relating to the purchase of the machine, function of the machine, the work history of the machine, the
maintenance of the machine and the storage of the machine

Any information, report, plans or other documentation relating to dynamic track stabilization (DTS)(or ballast
consolidation) used, planned or contemplated by Irish Rail

2018